BUS206: Management Information Systems « Saylor.org – Free Online Courses Built by Professors

Management Information Systems

Purpose of Course show close

Today, the management of information systems is mostly associated with databases, the Internet, and server rooms. However, “information management” has been around since before the invention of these tools. It is as old as commerce itself, as traders, bankers, and merchants have always had reason to track sales and inventory. Creditors must be aware of how much capital has been lent to borrowers and how much money has been deposited at banks. Long before humans harnessed electricity, there was a need for information systems. But currently almost all management of information systems is done electronically. Management Information Systems (MIS) is a formal discipline within business education that bridges the gap between computer science and the well-known business disciplines of finance, marketing, and management. However, most students will only take one or two MIS courses in their undergraduate programs. You may not know it, but you use MIS every day. If you use email, you are using MIS, as email is an information system (you just only see one end of it). If you log into a computer every morning and access or edit data in corporate systems and databases, you are using information systems. In its most general terms, information systems encompass any interactions between organized data and people. MIS can be the means by which information is transmitted (such as the Internet), the software that displays the information (such as Microsoft Excel), or the systems that manage the data. In this course, you will learn about the various components of information systems and how to leverage them in business.

Course Information show close

Welcome to BUS206 Management Information Systems. Below, please find general information about this course and its requirements.

Course Designers: Markeyshi K'Patrick, Jenelle Davis, and Rose Wise

Primary Resources: The material for this course derives from a range of free online content, and includes historical overviews, academic analysis, and primary sources. However, you will find much of it produced or hosted by:

Massachusetts Institute of Technology: Technology Review
TechTarget: TechTarget.com
Pearson's InformIT: InformIT.com
Biola University: Dave Bourgeois’ What is a Management Information System? lecture series

Requirements for Completion: In order to successfully complete this course, you will need to work through each unit and all of its assigned materials. Note that you will be officially graded only for the final exam. In order to pass the course, you will have to earn a minimum of 70% on the final exam. Your score on the final exam will be tabulated as soon as you complete it. You will have the opportunity to retake the exam if you do not pass it.

Time Commitment: This course should take you approximately 96 hours to complete. A time advisory is presented under each subunit to guide you on the amount of time that you are expected to spend in going through the lectures. Please do not rush through the material to adhere to the time advisory. You can look at the time suggested in order to plan out your week for study and make your schedule accordingly.

Tips/Suggestions: You will be using many different sources for reading assignments in this course. Some concepts can be presented in different ways. Therefore, if you are confused by a reading, refer to the unit learning outcomes. Each reading may present the same material, just in a different style. Seek understanding, not just completion.

A version of this course is also available in iTunes U.
Preview the course in your browser or view our entire suite of iTunes U courses.

Learning Outcomes show close

Upon successful completion of this course, students will be able to:

Describe the use and function of management information systems.
Describe and evaluate information systems development processes and techniques.
Identify and evaluate hardware and software requirements for information systems.
Evaluate data management technologies.
Explain the security risks associated with management information systems.

Course Requirements show close

In order to take this course, you must:

√ Have access to a computer.

√ Have a basic understanding of computers.

√ Have continuous broadband Internet access.

√ Have the ability/permission to install plug-ins or software (e.g., Adobe Reader or Flash).

√ Have the ability to download and save files and documents to a computer.

√ Have the ability to open Microsoft files and documents (.doc, .ppt, .xls, etc.).

√ Be competent in the English language.

√ Have read the Saylor Student Handbook.

Unit Outline show close

1 Introduction to Management Information Systems
1.1 MIS and the Business Community
1.1.1 Introduction to Information Systems
1.1.2 Information Technology and Information Systems
1.2 The Components of an Information System
1.2.1 Technology
1.2.2 Process
1.2.3 People
1.2.4 Structure
1.3 Systems Innovation
1.3.1 What Is Innovation?
1.3.2 Needs of Innovation
1.3.3 Sources of Innovation
1.4 Unit 1 Assessment

2 Information Systems Development
2.1 IS Development Process
2.1.1 Requirements
2.1.2 Architecture
2.1.3 External Design
2.1.4 Internal Design
2.1.5 Coding
2.1.6 Testing
2.1.7 Maintenance
2.2 Issues With IS Development
2.2.1 Cost
2.2.2 Speed
2.2.3 Complexity
2.3 Other Development Platforms Methodologies
2.3.1 Iterative Development
2.3.2 Big Bang Development
2.3.3 Prototyping

4 Data Management
4.1 Introduction to Data Management
4.1.1 Data vs. Information vs. Knowledge
4.1.2 Utilizing Data to Make Decisions
4.1.3 Knowledge Management
4.2 Data Management and Efficiency
4.2.1 Data Management within Organizations
4.2.2 Reality and Data
4.2.3 Defining Data
4.2.4 Granularity
4.2.5 Identifiers
4.2.6 Values
4.2.7 Relationship Management
4.2.8 Metadata

5 Strategic Management Information Systems
5.1 Change in the Information Age
5.1.1 Game Changing Applications
5.1.2 Porter’s Five Forces
5.1.3 The New Five Forces
5.2 Business to Business (B2B)
5.2.1 Integration
5.2.2 History of B2B Systems
5.2.3 B2B Technology
5.2.4 Challenges of B2B Systems
5.2.5 Buyers and Suppliers
5.2.6 Future of B2B Systems
5.3 Organizations and Information Systems
5.3.1 Defining Organizations
5.3.2 Role of Managers
5.3.3 Impact of Technology on Organizations
5.3.4 New Models of Company Organization

6 Security Failures and the Future of MIS
6.1 Information Systems Security
6.1.1 Informal Aspects of Security
6.1.2 Formal Aspects
6.1.3 Technical Aspects
6.1.4 Computer Crime in the Information Age
6.2 System Failures
6.2.1 IT Infrastructure
6.2.2 Confidentiality
6.2.3 Integrity
6.2.4 Availability
6.2.5 Authenticity
6.2.6 Sources of Failure
6.2.7 Risk Management
6.3 The Future of MIS
6.3.1 Role of Information Technology
6.3.2 Role of Business
6.3.3 MIS Resources

7 Final Exam

Expand All Resources Collapse All Resources

Unit 1: Introduction to Management Information Systems

Information systems are designed to collect data and turn it into information. These systems process information by gathering and organizing data so it can be distributed in an understandable format. Information systems processing includes data retrieval, data storage, and the execution of transactions utilizing data. If you were given a list of home prices in various zip codes and needed to report on which regions were experiencing price increases and decreases, how would you do it? Without having information about past prices (e.g., dates of sale) or the homes themselves (e.g., square footage), this would be a difficult task. However, if the data had been entered into a database with all of this information, it could be called upon quickly, and you would have your report ready in seconds. In the past, such a report on home prices could take days to compile. Thanks to modern information systems, it can take a few minutes.

Much of MIS is driven by innovation. The right technology, processes, people, and structures come together to solve problems utilizing new techniques and strategies. In this unit, we will look at the applications of MIS in business and learn how far MIS has come since the inception of the information age.

Unit 1 Time Advisory show close

Unit 1 Learning Outcomes show close

1.1 MIS and the Business Community

1.1.1 Introduction to Information Systems

Web Media: Biola University: David Bourgeois’ Management Information Systems: “What is an Information System?: The 5 Components”
Link: Biola University: David Bourgeois’ Management Information Systems: “What Is an Information System?: The 5 Components” (YouTube)

Instructions: Please click on the link above and watch the entire video (10:55) for an introduction to the concept of an information system.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to David Bourgeois.
See a broken link? Please let us know!
Reading: The Saylor Foundation: Gopinathan Thachappilly’s “Role of MIS in Business Management”
Links: The Saylor Foundation: Gopinathan Thachappilly’s “Role of MIS in Business Management” (PDF)

Instructions: Please click on the link above and read this brief overview of the role of MIS in business management. What is the role of MIS in the management of any size business?

Terms of Use: This resource has been reposted by the kind permission of Gopinathan Thachappilly, and can be viewed in its original form here. Please note that this material is under copyright and may not be reproduced in any capacity without the explicit of from the copyright holder.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Introduction”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: If you choose to use this app, you will first need to download the version appropriate to your mobile device. Note that there are costs associated with both of these apps, which is why they are optional. No quiz or exam questions will be derived from material within, but they are still useful supplementary resources. Once downloaded, open the Management Information Systems (MIS) section (if using the iOS version) and read the tutorial, “Introduction.”

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

1.1.2 Information Technology and Information Systems

Reading: Tech-FAQ.com’s “Decision Support System”
Link: Tech-FAQ.com’s “Decision Support System” (HTML)

Instructions: Please click on the link above and read the entire article to better understand how information technology and information systems come together to form MIS and generate high value decision-making information for business organizations.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Decision Support and Expert Systems”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open the MIS app and read the “Decision Support and Expert System” tutorial. Once you have a firm grasp of the material, quiz yourself with the “Decision Support and Expert System” flashcards.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

1.2 The Components of an Information System

Web Media: Knowledge Horizon’s “Describe the Components of Information Systems”
Link: Knowledge Horizon’s “Describe the Components of Information Systems” (YouTube)

Instructions: Please click on the link above and view the entire video (2:25) for an introduction to how the five components of MIS are used in a business organization. While this speaker presents the material from a business management point of view, see if you can spot each of the five components of information systems that were presented in the sub-subunit 1.1.1.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

1.2.1 Technology

Reading: American Association for the Advancement of Science: Science for All Americans: “Chapter 3: The Nature of Technology”
Link: American Association for the Advancement of Science: Science for All Americans: “Chapter 3: The Nature of Technology” (HTML)

Instructions: Please click on the link above and read the entire article for a high-level overview of technology, its production, and its components. You may want to bookmark this item to review when you get to future Units in this course, such as Unit 2 on systems development.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

1.2.2 Process

Reading: Exforsys Inc.'s “Business Intelligence Role in Making Corporate Decisions”
Link: Exforsys Inc.'s “Business Intelligence Role in Making Corporate Decisions” (HTML)

Instructions: Please click on the link above and read the entire article to see the process for using business data for information.

Terms of Use: Please respect the copyright and terms of use displayed by the webpages above.
See a broken link? Please let us know!

1.2.3 People

Reading: George Mason University: Health Systems Administration’s “Role of Information in Organizations”
Link: George Mason University: Health Systems Administration’s “Role of Information in Organizations” (HTML)

Instructions: Please click on the link above and read the entire webpage. Pay particular attention to the section titled, “Investment in Information Systems,” which indicates the number of people employed in gathering information. Why are people an important part of information in organizations?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

1.2.4 Structure

Reading: InformIT.com: Bruce Robertson and Valentin Sribar’s “The Case for Adaptive Infrastructure”
Link: InformIT.com: Bruce Robertson and Valentin Sribar’s “The Case for Adaptive Infrastructure” (HTML)

Instructions: Please click on the link above and read the entire article, paying particular attention to the section titled “What Is IT Infrastructure?,” in which the authors detail each layer of the structure and its characteristics. Note that both challenges of structure and possible solutions are described.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

1.3 Systems Innovation

1.3.1 What Is Innovation?

Web Media: Google: “Eric Schmidt on Technology, Innovation & the Global Economy” and Massachusetts Institute of Technology: Technology Review’s “The Geography of Innovation”
Links: Google: “Eric Schmidt on Technology, Innovation & the Global Economy” (YouTube) and Massachusetts Institute of Technology: Technology Review’s “The Geography of Innovation” (Adobe Flash)

Instructions: Please click on the first linke and view the entire video (1:06:54) for a detailed definition of innovation and a discussion of how it drives the global economy and is deeply tied to technology. This video features Eric Schmidt, Google CEO, speaking at a forum jointly hosted by Google and the Pittsburgh Technology Council on September 23, 2009, in Pittsburgh, PA.

Next, view the MIT video (2:56) for a deeper understanding of innovation and how it might best be fostered by companies and other organizations. This clip features Jason Pontin, editor in chief and publisher of Technology Review, an independent publication owned by MIT..

Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.
See a broken link? Please let us know!

1.3.2 Needs of Innovation

Reading: Prophet.com: David Aaker’s “Peeling Back the Layers on Innovation”
Link: Prophet.com: David Aaker’s “Peeling Back the Layers on Innovation” (PDF)

Instructions: Please click on the link above and read the entire article to better understand an organization’s need for innovation, perceived innovativeness, and priorities in innovation. You can access the article in PDF format here.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

1.3.3 Sources of Innovation

Reading: Bloomberg Businessweek: Helen Walters’ “C. K. Prahalad: The New Age of Innovation”
Link: Bloomberg Businessweek: Helen Walters’ “C.K. Prahalad: The New Age of Innovation” (HTML)

Instructions: Please click on the link above and read the entire article to better understand how a personalized customer experience is achieved through the use of today’s sources of innovation, creating value for a business. You will also learn the importance of diversification in terms of a company’s ability to remain competitive in a technology-driven society.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Web Media: Massachusetts Institute of Technology: Technology Review’s “10 Ways to Think about Innovation”
Link: Massachusetts Institute of Technology: Technology Review’s “10 Ways to Think About Innovation” (Adobe Flash)

Instructions: Please click on the link above and view the entire video (2:28) to better understand what successful young technologists need to know about innovation. The article details specific examples of technological innovation.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

Unit 1 Assessment

Assessment: The Saylor Foundation's “Unit 1 Checkpoint”
Link: The Saylor Foundation's “Unit 1 Checkpoint“ (PDF) and “Answer Key to Unit 1 Checkpoint” (PDF)

Instructions: Please click on the link above and follow the instructions to complete this assessment. When you have completed the assessment, check your answers against “Answer Key to Unit 1 Checkpoint.” This assessment should take you approximately 15 minutes to complete

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to The Saylor Foundation.
See a broken link? Please let us know!

Unit 2: Information Systems Development

Businesses have diverse needs. While software packages for managing information exist, most software is not “plug and play” ready for most business applications. IT departments, in conjunction with representatives from all lines of business, must work together to develop and implement information system solutions. The IS development process can range from the simple to the extremely complicated. Managers often find themselves disagreeing about which information is most important and what is worth developing. The tradeoffs between financial resources, time, and the capabilities of current information systems can lead to frustration; for this reason, IS development is a very important function within a business.

This unit begins by describing the elements of the IS development process, which includes requirements, architecture, design, coding, testing, and maintenance. Next, some of the main issues inherent in IS development will be explored, such as cost, speed, complexity, and user adoption. The unit ends with a discussion of other IS development methodologies such as iterative, big bang, and prototyping.

Unit 2 Time Advisory show close

Unit 2 Learning Outcomes show close

2.1 IS Development Process

Reading: University of Georgia: Sue A. Conger’s The New Software Engineering: “Chapter 1: Overview of Software Engineering”
Link: University of Georgia: Sue A. Conger’s The New Software Engineering: “Chapter 1: Overview of Software Engineering” (PDF)

Also Available in:
Full Text PDF

Instructions: Please click on the link above and read the chapter (pages 22-28) up to the “History” section for an overview of the life cycle of the IS development process and a better understanding of why business-application development projects have failed when not following the System Development Life Cycle (SDLC) process. While different resources will list the steps of the SDLC with a variety of terms, center your quest for knowledge on the analysis, conceptual design, design, implementation, testing, installation, and maintenance phases. When you have finished, watch the next video below to see how everyone has their own vision for the completed system and why you need the SDLC process to capture and manage a business-application development project.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed Sue A. Conger and the original version can be found here.
See a broken link? Please let us know!
Web Media: Iman Louis's “Software Development Life Cycle (SDLC)”
Link: Iman Louis’s “Software Development Life Cycle (SDLC)” (YouTube)

Instructions: Please click on the link above and watch entire video (1:27) for a brief introduction to the SDLC.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Computer Science: “Software Engineering”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: If you choose to use this app, you will first need to download the version appropriate to your mobile device. Note that there are costs associated with both of these apps, which is why they are optional. No quiz or exam questions will be derived from material within, but they are still useful supplementary resources. Once downloaded, open WAGmob’s Computer Science app and read the “Software Engineering I” and “Software Engineering II” tutorials.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “System Development”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open the Management Information Systems app and read the “System Development” tutorial.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.1.1 Requirements

Reading: Steve McConnell’s “Requirements Development”
Link: Steve McConnell’s “Requirements Development” (HTML)

Instructions: Please click on the link above and read the entire article on the three related activities of the requirements stage of IS development. During this stage, the needs of the customer are determined and translated to system specifications.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.1.2 Architecture

Reading: University of Southern California: Center for Software Engineering: “Architecture Development Process”
Link: University of Southern California: Center for Software Engineering: “Architecture Development Process” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the IS architecture development process. Pay particular attention to Figure 2, which depicts the process by which this architecture was developed.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.1.3 External Design

Reading: Philip Greenspun and Andrew Grumet’s “Software Design Review”
Link: Philip Greenspun and Andrew Grumet’s “Software Design Review” (HTML)

Instructions: Please click on the link above and read the entire article to learn about the external design review process. Note that every stage of the IS development process should involve design reviewers.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.1.4 Internal Design

Reading: ProjectManagement.com’s “Process/Project RAD - RAD - Rapid Application Development Process”
Link: ProjectManagement.com’s “Process/Project RAD - RAD - Rapid Application Development Process” (HTML)

Instructions: Please click on the link above and read the entire article to learn about the internal design review process, paying particular attention to the Rapid Application Development methodology.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.1.5 Coding

Optional Mobile App: WAGmob’s Computer Science: “Programming”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: Open the Computer Science app and read the “Programming Basics” tutorial. Once you have a firm grasp of the material, take the “Programming” quiz (only available in the iOS version). Next, read the “Web Programming Basics” tutorial and take the associated quiz. Then, do the same for “Object Oriented Programming” (the quiz for this section is only available in the iOS version). Finally, do the same for “Java Programming Basics.” Retake the quizzes as needed until you answer all questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: James Shore and Shane Warden’s “The Art of Agile Development: Coding Standards”
Link: James Shore and Shane Warden’s “The Art of Agile Development: Coding Standards” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the importance of a written code standard in the IS development process. The coding phase of the IS development process is often a team effort.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.1.6 Testing

Reading: World Wide Web Consortium’s “Why Is Testing Important?”
Link: World Wide Web Consortium’s “Why Is Testing Important?” (HTML)

Instructions: Please click on the link above and read the article to better understand two types of testing in IS development: conformance and interoperability. Pay particular attention to identifying when test development should begin.

About the link: The article is a living document that is updated periodically, particularly in response to feedback from readers. It is part of the knowledge library of the World Wide Web Consortium’s Quality Assurance group.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: SoftwareQATest: Rick Hower’s “Software QA and Testing Frequently Asked Questions, Part 1”
Link: SoftwareQATest: Rick Hower’s “Software QA and Testing Frequently Asked Questions, Part 1” (HTML)

Instructions: Please click on the link above and read the entire article. Pay particular attention to the comprehensive classification of the different types of testing.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.1.7 Maintenance

Reading: Federal Financial Institution Examination Council's “Maintenance Phase”
Link: Federal Financial Institution Examination Council's “Maintenance Phase” (PDF)

Also available in:
HTML

Instructions: Please click on the link above and read the entire article for an in-depth understanding of the maintenance phase of the IS development process.

This resource is part of a publication intended to provide examiners and financial institutions guidance for identifying and controlling development and acquisition risks.

Terms of Use: This resource is in the public domain.
See a broken link? Please let us know!

2.2 Issues With IS Development

2.2.1 Cost

Reading: Annals of Software Engineering: Barry Boehm, Chris Abts’, and Sunita Chulani’s “Software Development Cost Estimation Approaches–A Survey (2000)”
Link: Annals of Software Engineering: Barry Boehm, Chris Abts’, and Sunita Chulani’s “Software Development Cost Estimation Approaches–A Survey (2000)” (HTML)

Instructions: Please click on the link above and access this article by downloading it in PDF format via the “View or Download” link at the bottom of the page. Please read the entire read the article for an understanding of various IS models and techniques, including the following: development cost estimation, parametric, expertise-based, learning-oriented, dynamics-based, regression-based, and composite-Bayesian techniques for integrating expertise and regression-based models.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.2.2 Speed

Reading: InformIT.com: Jim Highsmith’s “Innovative Product Development”
Link: The Saylor Foundation: Jim Highsmith’s “Innovative Product Development” (PDF)

Instructions: Please click on the link above and read this chapter from Agile Project Management: Creating Innovative Products for an introduction to the concept of agile product management, a style of product development that concentrates on adaptive, exploratory, and speedy development.

Terms of Use: This resource has been reposted by the kind permission of Jim Highsmith and can be viewed in its original form here. Please note that this material is under copyright and may not be reproduced in any capacity without the explicit permission of the copyright holder.
See a broken link? Please let us know!

2.2.3 Complexity

Reading: Journal of Social Sciences: Indranil Mukherjee’s “Understanding Information System Failures from the Complexity Perspective”
Link: Journal of Social Sciences: Indranil Mukherjee’s “Understanding Information System Failures from the Complexity Perspective” (PDF)

Instructions: Please click on the link above and read the entire article. Pay particular attention the author’s analysis of information system failures in light of the complexity theory.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.3 Other Development Platforms Methodologies

2.3.1 Iterative Development

Web Media: Ivar Jacobson International Consulting: Kurt Bittner’s “Why Iterative Development”
Link: Ivar Jacobson International Consulting: Kurt Bittner’s “Why Iterative Development” (YouTube)

Instructions: Please click on the link above and view the entire video (11:00) about the value of and reasons behind moving to an iterative information systems development plan.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.3.2 Big Bang Development

Reading: Academic Dictionaries and Encyclopedias: “Big Bang Adoption”
Link: Academic Dictionaries and Encyclopedias: “Big Bang Adoption” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the IS changeover process known as big bang instant adoption.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

2.3.3 Prototyping

Reading: University of Missouri at St. Louis: Vicki L. Sauter’s “Prototyping”
Link: The Saylor Foundation: University of Missouri–St. Louis Professor Vicki L. Sauter’s “Prototyping” (PDF)

Instructions: Please click on the link above and read the article for an understanding of how the developer can use prototyping to demonstrate a finished product to stakeholders. Pay particular attention to the steps associated with prototyping.

Terms of Use: This resource has been reposted by the kind permission of Vicki L. Sauter and can be viewed in its original form here. Please note that this material is under copyright and may not be reproduced in any capacity without the explicit permission of the copyright holder.
See a broken link? Please let us know!
Assessment: TechTarget.com’s “Quiz - Software Development”
Link: TechTarget.com’s “Quiz - Software Development” (HTML)

Instructions: Please click on the link above once you have completed Unit 2 and take this quiz in order to test your knowledge of information systems development processes.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Assessment: The Saylor Foundation: “Unit 2 Checkpoint”
Link: The Saylor Foundation: “Unit 2 Checkpoint” (PDF)

Instructions: Please click on the link above and follow the instructions to complete this assessment. When you have completed the assessment, check your response against the Saylor Foundation’s “Unit 2 Checkpoint – Answer Key”.

Terms of Use: This resource is licensed under a Creative Commons Attribution License, it is attributed to The Saylor Foundation.
See a broken link? Please let us know!

Unit 3: Hardware and Software of Information Systems

As mentioned in the course introduction, much of IS is now centered on technology. Accordingly, IS capabilities are mostly limited to the hardware and software capabilities of a given system. Ten years ago, the average Internet user could download an MP3 music file in a few minutes over a cable. This can now be done in seconds wirelessly from just about anywhere in the developed world thanks to improvements in hardware and software. While it is nearly impossible to remain in front of technology developments, it is possible to analyze trends in technology advancements and identify what hardware and software may give you a competitive advantage.

This unit will first discuss the hardware component of technology, followed by software. The unit finishes with a discussion of networking as a component of technology.

Unit 3 Time Advisory show close

Unit 3 Learning Outcomes show close

3.1 Hardware

Optional Mobile App: WAGmob’s Computer Science: “Computer Fundamentals”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: Open the Computer Science app and read the “Computer Fundamentals” tutorial. Once you have a firm grasp of the material, quiz yourself with the “Computer Basics” flashcards, and take the “Computer Fundamentals” quiz. Retake the quiz as needed until you answer all 10 questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.1.1 Progress of Hardware Technology

Web Media: Biola University: Dave Bourgeois’ “The Hardware Component”
Link: Biola University: Dave Bourgeois’ “The Hardware Component ” (YouTube)

Instructions: Please click on the link above and watch the entire video (17:33) to learn exactly how to answer the question: What is meant by the term “hardware?”

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.

See a broken link? Please let us know!
Lecture: Harvard Extension School: David J. Malan’s “Understanding Computers and the Internet”
Link: Harvard Extension School: David J. Malan’s “Understanding Computers and the Internet” (YouTube)

Also available in:
Adobe Flash

Instructions: Please click on the link above and view the entire lecture (1:49:10) for an understanding of computer hardware and what is going on inside the computer as it works. Note that the original site that houses the video also provides links for hardware jargon, lecture notes, slides, and a lecture transcript. To view the video on its original page you must select the Adobe Flash version, then click on play for "Lecture 1: Hardware."

Terms of Use: This resource is released under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. It is attributed to David J. Malan and the original version can be found here.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Computer Science: “Computer Hardware”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: Open the Computer Science app and read the “Computer Hardware,” “Data Communication,” and “Memory Management” tutorials. Then, quiz yourself with the “Memory Management” flashcards. Once you have a firm grasp of the material, take the “Data Communication and Memory Management” quiz. Retake the quiz as needed until you answer all questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Business Hardware”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open the Management Information Systems app and read the “Business Hardware I” and “Business Hardware II” tutorials. Once you have a firm grasp of the material, quiz yourself with the “Business Hardware” flashcards and take the “Business Hardware” quiz. Retake the quiz as needed until you answer all questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.1.2 Progress in Electronic Technology

Reading: University of Washington: AccessIT's “What Is Electronic and Information Technology?”
Link: University of Washington: AccessIT's “What Is Electronic and Information Technology?” (PDF)

Also available in:
HTML

Instructions: Please click on the link above and read the entire article for a succinct explanation of the terms “electronic and information technology” versus “information technology.” Pay particular attention to the formal definition of both “electronic” and “information technology” published in the Access Board’s Electronic and Information Technology Accessibility Standards.

Terms of Use: The resource above can only be reproduced and distributed for academic and non-commercial purposes.
See a broken link? Please let us know!

3.1.3 Progress in Storage Technology

Reading: CIO.com: Clod Barrera and Steve Wojtowecz's “Cloud Leads 5 Storage Trends for 2011”
Link: CIO.com: Clod Barrera and Steve Wojtowecz's “Cloud Leads 5 Storage Trends for 2011” (HTML)

Instructions: Please click on the link above and read the entire article to better understand today’s shift in how organizations are storing technology. Pay particular attention to the five key technologies that IT professionals should review when determining their organization’s technology storage strategy.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: TechTarget.com’s “Fast Guide to Storage Technologies”
Link: TechTarget.com’s “Fast Guide to Storage Technologies” (HTML)

Instructions: Please click on the link above and review this guide to storage technologies in table format. Pay particular attention to the advantages, limitations, and applications of each technology.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.1.4 Personal Computers

Web Media: HowStuffWorks’ “Computer Tour”
Link: HowStuffWorks’ “Computer Tour” (YouTube)

Instructions: Please click on the link above and watch the entire video (3:24) to get a look inside the personal computer.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: BCS - The Chartered Institute for IT: Steve Furber’s “The Future of Computer Technology”
Link: BCS - The Chartered Institute for Technology: Steve Furber’s “The Future of Computer Technology” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of personal computing challenges and changes.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.2 Software

Web Media: Biola University: Dave Bourgeois’ “What Is Software?”
Link: Biola University: Dave Bourgeois’ “What Is Software?” (YouTube)

Instructions: Please click on the link above and watch the entire video (19:45) to learn exactly what is meant by the term “software.”

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Computer Science: “Computer Software”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: Open the Computer Science app and read the “Computer Software” and “Searching Algorithms” tutorials. Once you have a firm grasp of the material, quiz yourself with the “Sorting and Searching” flashcards. Next, read the “Operating System,” “Data Processing,” and “File Processing” tutorials and then take the “Operating System” quiz. Retake the quizzes as needed until you answer all questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Business Software”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open the Management Information Systemsapp and read the “Business Software” tutorial. Once you have a firm grasp of the material, quiz yourself with the “Business Software” flashcards.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.2.1 Evolution of Software

Reading: University of Lugano: Lile Hattori, Marco D’Ambros, Michele Lanza, and Mircea Lungu’s “Software Evolution Comprehension: Replay to the Rescue”
Link: University of Lugano: Lile Hattori, Marco D’Ambros, Michele Lanza, and Mircea Lungu’s “Software Evolution Comprehension: Replay to the Rescue” (PDF)

Instructions: Please click on the link above and read the entire article for an understanding of the evolution of software.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.2.2 Batch Processing

Reading: IBM’s “What Is Batch Processing?”
Link: IBM’s “What Is Batch Processing” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the evolution and intricacies of batch processing.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.2.3 Time Sharing

Reading: Stanford University: John McCarthy’s “Reminiscences on the History of Time Sharing”
Link: Stanford University: John McCarthy’s “Reminiscences on the History of Time Sharing” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the history of time sharing.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Web Media: Computer History Museum's “1963 Timesharing: A Solution to Computer Bottlenecks”
Link: Computer History Museum's “1963 Timesharing: A Solution to Computer Bottlenecks” (YouTube)

Instructions: Please click on the link above and view the entire film (27:38) for an understanding of timesharing, one of the most important recent developments in the evolution of computing. This vintage film features Massachusetts Institute of Technology science reporter John Fitch at the MIT Computation Center in an extended interview with professor of computer science Fernando J. Corbato. The film was co-produced by WGBH (Boston) and MIT.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.2.4 Open-Source Software

Reading: Open Source Initiative’s “The Open Source Definition”
Link: Open Source Initiative’s “The Open Source Definition” (PDF)

Instructions: Please click on the link above and read the entire article for an understanding of how the distribution terms of open-source software must comply with the specific criteria. The article was written by members of the Open Source Initiative (OSI) who are the stewards of the Open Source Definition (OSD) and the community-recognized body for reviewing and approving licenses as OSD-conformant.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to the Open Source Inititative and the original version can be found here.
See a broken link? Please let us know!

3.2.5 Software Services

Web Media: Chehart’s “What Is Software + Services?”
Link: Chehart’s “What Is Software + Services” (YouTube)

Instructions: Please click on the link above and view the entire video (3:43) for an overview of the Software + Services story.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.2.6 Mobile Applications

Reading: ReadWrite.com: Sarah Perez’s “The Top 10 Mobile Applications of 2012”
Link: ReadWrite.com: Sarah Perez’s “The Top 10 Mobile Applications of 2012” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of trends in today’s mobile applications and the future predictions by ReadWriteMobile.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Web Media: Salesforce’s: “What Is Cloud Computing?”
Link: Salesforce’s “What Is Cloud Computing” (YouTube)

Instructions: Please click on the link above and read the entire article for an understanding of cloud computing as a necessary platform for mobile computing.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3 Networks

Optional Mobile App: WAGmob’s Networking: “Network Technology”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Networking 101 (Android App)

Instructions: If you choose to use this app, you will first need to download the version appropriate to your mobile device. Note that there are costs associated with both of these apps, which is why they are optional. No quiz or exam questions will be derived from material within, but they are still useful supplementary resources. After the app has downloaded, open it and read the “Networking Introduction,” “Network Technology,” and “Types of Networks” tutorials. Once you have a firm grasp of the material, study the “Networking Basics” flashcards and take the “Network Technology” quiz. Next, read the “OSI Model” tutorial and take the associated quiz. Finally, read the “Wireless Networking” and “Advantages of Computer Networks” tutorials.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3.1 Local Area Networks

Reading: The Saylor Foundation's “LAN Defined”
Link: The Saylor Foundation: “LAN Defined” (PDF)

Instructions: Please click on the link above and read the entire article for an understanding of how local area networks link computers together and provide shared access to printers, file servers, and other services. Note that a network is any connection of two or more computing devices for the purpose of communication. Networks can be very small, such as a wireless network in your home, or large, such as a corporate intranet. The Internet is the largest network in existence.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to The Saylor Foundation.
See a broken link? Please let us know!
Web Media: Megaboy84’s “LAN: Local Area Networks”
Link: Megaboy84’s “LAN: Local Area Networks” (YouTube)

Instructions: Please click on the link above and view the entire video (4:24) to learn how to create a local area network using ethernet and modems.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: Jason Stafford’s Learning Networking
Link: Jason Stafford’s Learning Networking (iOS App)

Instructions: If you choose to use this app, you will first need to download it to your iPad or iPhone. Note that the app only available for iOS users and has associated costs, which is why it is optional. No quiz or exam questions will be derived from material within, but it is still a useful supplementary resource. Once you have downloaded the app, open it and watch all 11 learning videos. Once you have a firm grasp of the material, take the practice exam. Retake the practice exam as needed until you receive a passing score of 85% or higher. You may choose any time limit you want to complete this practice exam.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Computer Science: “Networking and Internet”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: Open WAGmob’s Computer Science app and read the “Networking and Internet” tutorial. Once you have a firm grasp of the material, take the “Networking” quiz. Retake the quiz as needed until you answer all 10 questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Computer Networks”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open WAGmob’s Management Information Systems app and read the “Computer Networks” tutorial. Once you have a firm grasp of the material, quiz yourself with the “Network Basics” flashcards.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Networking: “Network Topology”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Networking 101 (Android App)

Instructions: Open WAGmob’s Networking app and read the “Network Topology I” and “Network Topology II” tutorials. Once you have a firm grasp of the material, study the “Network Topology and Hardware” flashcards, and take the “Network Hardware” quiz. Retake the quiz as needed until you answer all 10 questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3.2 The Internet

Reading: Corporation for National Research Initiatives: Robert E. Kahn and Vinton G. Cerf’s “What is the Internet (and What Makes it Work)?”
Link: CNRI: Robert E. Kahn and Vinton G. Cerf’s “What Is the Internet (and What Makes it Work)?” (HTML)

Instructions: Please click on the link above and read the entire article for a basic understanding of the history of the Internet. The authors suggest that their paper should be of particular interest to “policy makers who need to distinguish the Internet as a global information system apart from its underlying communications infrastructure.”

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Networking: “Internet Basics
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Networking 101 (Android App)

Instructions: Open WAGmob’s Networking app and read the “Internet Basics” tutorial.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3.3 Client-Server Applications

Reading: Eric Lease Morgan’s “Client/Server Model of Computing”
Link: Eric Lease Morgan’s “Client/Server Model of Computing” (HTML)

Instructions: Please click on the link above and read the entire article for an overview of client/server computing.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3.4 Application Program Interfaces

Reading: ComputerWorld: David Orenstein’s “QuickStudy: Application Programming Interface (API)”
Link: ComputerWorld: David Orenstein’s “QuickStudy: Application Programming Interface (API)” (HTML)

Instructions: Please click on the link above and read the entire article for an overview of APIs with particular attention on the considerations necessary for corporate developers. It should also be noted that APIs are considered a competitive advantage for today’s organizations. The graphic at the end of the article, “APIs and You,” is of particular interest.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3.5 Collaborative Applications

Reading: University of North Carolina: Prasun Dewan’s “Definition of a Collaborative Application”
Link: University of North Carolina: Prasun Dewan’s “Definition of a Collaborative Application” (HTML)

Instructions: Please click on the link above and read the entire article for a definition of collaborative/groupware applications. Pay particular attention to those traditional applications that qualify as collaborative applications according to this definition and those that do not.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3.6 The Digital Divide

Reading: Jakob Nielsen's Alertbox: “Digital Divide: The Three Stages”
Link: Jakob Nielsen's Alertbox: “Digital Divide: The Three Stages” (HTML)

Instructions: Please click on the link above and read the entire webpage to get an insightful look at the digital divide. What is the digital divide?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Web Media: ARPL - ICTP’s “ICTP Digital Divide Simulator”
Link: ARPL - ICTP’s “ICTP Digital Divide Simulator” (HTML)

Instructions: Please click on the link above and use the digital divide simulator to experience browsing the web with varying bandwidths.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

3.3.7 Security

Reading: Purdue University: Jane F. Kinkus’ “Science and Technology Resources on the Internet: Computer Security”
Link: Purdue University: Jane F. Kinkus’ “Science and Technology Resources on the Internet: Computer Security” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the major technical areas of computer security. Pay particular attention to the section titled, “Computer and Information Ethics on WWW.”

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Systems Security”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open WAGmob’s Management Information Systems app and read the “Security Information Systems” tutorial. Once you have a firm grasp of the material, take the “Security Information Systems” quiz. Retake the quiz as needed until you answer all questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Networking: “Network Security”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Networking 101 (Android App)

Instructions: Open WAGmob’s Networking app and read the “Network Security” tutorial.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Assessment: The Saylor Foundation's “Unit 3 Checkpoint”
Link: The Saylor Foundation's “Unit 3 Checkpoint” (PDF)

Instructions: Please click on the link above and complete this assessment. When you have completed the assessment, check your answers against The Saylor Foundation’s “Unit 3 Checkpoint – Answer Key”.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to The Saylor Foundation.
See a broken link? Please let us know!

Unit 4: Data Management

Data is a collection of facts. For example, the population estimates for China and the United States are “data.” Information is the presentation of these facts in an organized manner, that is, the presentation of these population counts side-by-side with other facts like per-capita income. Knowledge refers to the use of information to make informed decisions—in this case, policy decisions about China and the United States. Managing data allows the government, corporations, and even individuals to apply this knowledge to their everyday lives. Managing data can be difficult because databases are often filled with more information than you need. In this unit, you will explore the challenges of data management and learn how to take data and turn it into knowledge.

We have used the word “database” a number of times in this course. We will now define and study databases in detail. Entire courses are devoted to this subject, as the uses and types of databases are as varied as the number of businesses that need them. However, you can expect to leave this section with enough of an understanding of databases to have a conversation with any database administrator about the needs of your team or department. This course focuses on relational databases.

Unit 4 Time Advisory show close

Unit 4 Learning Outcomes show close

4.1 Introduction to Data Management

4.1.1 Data vs. Information vs. Knowledge

Reading: Systems Thinking: Gene Bellinger, Durval Castro, and Anthony Mills’ “Data, Information, Knowledge, and Wisdom”
Link: Systems Thinking: Gene Bellinger, Durval Castro, and Anthony Mills’ “Data, Information, Knowledge, and Wisdom” (PDF)

Instructions: Please click on the link above and read the article for an understanding of how data is transformed into information, information into knowledge, and knowledge into wisdom.

Terms of Use: This resource has been reposted by the kind permission of Gene Bellinger, Durval Castro, and Anthony Mills and can be viewed in its original form here. Please note that this material is under copyright and may not be reproduced in any capacity without the explicit permission of the copyright holder.
See a broken link? Please let us know!
Web Media: Nick Milton’s “Nick Milton of Knoco.com Discusses Data, Information, and Knowledge”
Link: Nick Milton’s “Nick Milton of Knoco.com Discusses Data, Information, and Knowledge” (YouTube)

Instructions: Please click on the link above and view the entire video (4:23) for an understanding of the difference between data, information, and knowledge.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

4.1.2 Utilizing Data to Make Decisions

Reading: University of South Florida: Florida Center for Instructional Technology’s “Using Data to Make Decisions”
Link: University of South Florida: Florida Center for Instructional Technology’s “Using Data to Make Decisions” (HTML)

Instructions: Please click on the link above and read the five lectures based on the Continuous Improvement Cycle: Plan, Do, Study, Study, and Act. Complete the practice exercises and review the links to relevant articles and case studies to further your learning. You can access and work through all five from the bottom of the page.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

4.1.3 Knowledge Management

Web Media: Knowledgeable Ltd.: Chris Collison’s “What Is Knowledge Management?”
Link: Knowledgeable Ltd.: Chris Collison’s “What Is Knowledge Management?” (YouTube)

Instructions: Please click on the link above and view the entire video (2:40) on knowledge management to better understand the breadth of the tools and techniques of this discipline. Chris Collision's website can be found here.

Terms of Use: This resource has been reposted by the kind permission of Chris Collison and can be viewed in its original form here. Please note that this material is under copyright and may not be reproduced in any capacity without the explicit permission of the copyright holder.
See a broken link? Please let us know!

4.2 Data Management and Efficiency

4.2.1 Data Management within Organizations

Reading: TechTarget.com: Hannah Smalltree’s “Seven Master Data Management Best Practices”
Link: TechTarget.com: Hannah Smalltree’s “Seven Master Data Management Best Practices” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of data management issues. List at least three issues. Have you had a personal experience with one of these issues?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: WAGmob’s Database Management System: “Data Modeling & Design”
Link: WAGmob’s SQL and DBMS (iOS App) or WAGmob’s Database Management System (Android App)

Instructions: If you choose to use this app, you will first need to download the version appropriate to your mobile device. Note that there are costs associated with both of these apps, which is why they are optional. No quiz or exam questions will be derived from material within, but they are still useful supplementary resources. Once you have downloaded the app, open it and read the “Data Models” tutorial. Once you have a firm grasp of the material, take the “Data Models” quiz. Next, read the “Database Design” tutorial and take the associated quiz. Then, read the “Distributed DBMS” tutorial. Finally, read the “Database Connectivity and Web Technologies” tutorial and take the associated quiz. Retake the quizzes as needed until you answer all questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

4.2.2 Reality and Data

Reading: William Kent’s Data and Reality: Chapter 12: Philosophy - Reality and Tools
Link: William Kent’s Data and Reality: Chapter 12: Philosophy - Reality and Tools (HTML)

Instructions: Please click on the link above and read the entire article. What is the impact of more data on reality?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

4.2.3 Defining Data

Reading: Information Disciplines: Conrad Weisert’s “Defining Data Items”
Link: Information Disciplines: Conrad Weisert’s “Defining Data Items” (PDF)

Instructions: Please click on the link above and read the entire article to identify the different types of data and learn why a rigorous definition of data is so important.

Terms of Use: This resource has been reposted by the kind permission of Conrad Weisert and can be viewed in its original form here. Please note that this material is under copyright and may not be reproduced in any capacity without the explicit permission of the copyright holder.
See a broken link? Please let us know!

4.2.4 Granularity

Reading: The Saylor Foundation's “Data Granularity Defined”
Link: The Saylor Foundation's “Data G ranularity Defined” (PDF)

Instructions: Please click on the link above and read the entire article for an understanding of data granularity. Pay particular attention to the different dimensions of granularity, i.e., time and space.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to The Saylor Foundation.
See a broken link? Please let us know!

4.2.5 Identifiers

Lecture: Indian Institute of Technology at Madras: Professor Janakiram’s “Introduction to Database Management System”
Link: Indian Institute of Technology at Madras: Professor Janakiram’s “Introduction to Database Management System” (YouTube)

Instructions: Please click on the link above and view the entire lecture (53:32) for an understanding of the different identifiers in database terminology.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Database Management System: “Types of DBMS”
Link: WAGmob’s SQL and DBMS (iOS App) or WAGmob’s Database Management System (Android App)

Instructions: Open WAGmob’s Database Management System app and read the “Introduction to DBMS” and “Types of DBMS” tutorials.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Computer Science: “Databases”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: Open WAGmob’s Computer Science app and read the “Database I” and “Database II” tutorials. Once you have a firm grasp of the material, take the “Databases” quiz. Retake the quiz as needed until you answer all 10 questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Data Warehouses”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open WAGmob’s Management Information Systems app and read the “Databases and Data Warehouses” tutorial.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

4.2.6 Values

Reading: ExpertWebInstalls: David Nelson’s “Basic Relational Database Concepts/Design, the SQL Language, & the mySQL Database Server”
Link: ExpertWebInstalls: David Nelson’s “Basic Relational Database Concepts/Design, the SQL Language, & the mySQL Database Server” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of data values. Pay particular attention to the section titled “SQL Column Data Types (these are the names of the data types for the mySQL database).”

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Database Management System: “Structured Query Language”
Link: WAGmob’s SQL and DBMS (iOS App) or WAGmob’s Database Management System (Android App)

Instructions: Open WAGmob’s Database Management System app and read the “Structured Query Language” and “Database Performance and Query Optimization” tutorials. Once you have a firm grasp of the material, quiz yourself with the “Structured Query Language” flashcards.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

4.2.7 Relationship Management

Reading: MouseTrax Computing Solutions: Beth Melton’s “Databases: Access Terminology and Relational Database Concepts”
Link: MouseTrax Computing Solutions: Beth Melton’s “Databases: Access Terminology and Relational Database Concepts” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of relationships in today’s relational databases. Pay particular attention to how each relationship will have a primary and foreign key.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Database Management System: “Databases”
Link: WAGmob’s SQL and DBMS (iOS App) or WAGmob’s Database Management System (Android App)

Instructions: Open WAGmob’s Database Management System app and read the “Database Administration and Security,” “Relational Database Model,” “Entity Relationship Modeling,” and “Normalization of Database Tables” tutorials. Once you have a firm grasp of the material, quiz yourself with the “Relational Database Model” flashcards, and take the “Normalization of Database Tables” quiz. Retake the quiz as needed until you answer all questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

4.2.8 Metadata

Reading: The Saylor Foundation's “Metadata Defined”
Link: The Saylor Foundation's “Metadata Defined” (PDF)

Instructions: Please click on the link above and read the entire article for an understanding of metadata. Pay particular attention to how collections of information have been organized.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to The Saylor Foundation.
See a broken link? Please let us know!
Assessment: The Saylor Foundation's “Unit 4 Checkpoint”
Link: The Saylor Foundation's “Unit 4 Checkpoint” (PDF)

Instructions: Please click on the link above and follow the instructions to complete this assessment. When you have completed the assessment, check your answers against The Saylor Foundation’s “Unit 4 Checkpoint – Answer Key”.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3,0 License. It is attributed to the Saylor Foundation.
See a broken link? Please let us know!

Unit 5: Strategic Management Information Systems

Strategic MIS is the application of information management in the overall strategy of a business. Many corporations include a Chief Information Officer (CIO) in senior management to ensure that corporate strategies can be effectively implemented to be more competitive. What good would it do for Apple to create an iPhone application that can tell where you are and serve you ads based on location if it isn’t technically feasible? Part of the role of the CIO would be to figure out if it is possible to do this now—and if not now, when.

This unit will examine how information technology and systems are changing the way organizations operate. The unit starts with an examination of some of the key technological forces that characterize the information age that all firms must consider in their strategic planning. Next, the special characteristics and challenges faced by “business-to-business” operations are described. The unit concludes with an examination of the impact of information technology on organizations and the means by which they are adapting to changes in technology.

Unit 5 Time Advisory show close

Unit 5 Learning Outcomes show close

5.1 Change in the Information Age

Optional Mobile App: WAGmob’s Management Information Systems: “Emerging Trends”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open WAGmob’s Management Information Systems app and read the “Emerging Trends and Technologies” tutorial.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.1 Game Changing Applications

Reading: Gigaom.com: Stacey Higginbotham’s “Why We Need Fat Pipes: The Top 5 Bandwidth-Hungry Apps”
Link: Gigaom.com: Stacey Higginbotham’s “Why We Need Fat Pipes: The Top 5 Bandwidth-Hungry Apps” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of game changing applications and their IT infrastructure requirements. Pay particular attention to how these applications require additional speed and network capacity.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: BigCommerce.com: Mitchell Harper’s “Innovation in the Cloud–10 Game Changing SaaS Applications”
Link: BigCommerce.com: Mitchell Harper’s “Innovation in the Cloud–10 Game Changing SaaS Applications” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of web-based applications and their growing dominance today. What is a SaaS application? When might you use a SaaS application in a business you manage?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.2 Porter’s Five Forces

Web Media: Harvard University: Harvard Business Publishing’s “The Five Competitive Forces That Shape Strategy”
Link: Harvard University: Harvard Business Publishing’s “The Five Competitive Forces That Shape Strategy” (YouTube)

Instructions: Please click on the link above and view the entire video (13:12), which is an interview with Michael E. Porter, a professor at Harvard University. Porter published “How Competitive Forces Shape Strategy” in the Harvard Business Review in 1979 and recently revisited the article and the model in this video. Note that Porter's five competitive forces serve as the basis for much of modern business strategy. This video helps to define Porter’s framework and explains how businesses put it into practice.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Optional Mobile App: WAGmob’s Management Information Systems: “Strategic and Competitive Opportunities”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Management Information Systems (Android App)

Instructions: Open WAGmob’s Management Information Systems app and read the “Strategic and Competitive Opportunities” tutorial.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.3 The New Five Forces

Reading: Yvonne M. Davis’ “Separating Emerging Technology Trends From Fads in the Face of Rapid Change”
Link: Yvonne M. Davis’ “Separating Emerging Technology Trends From Fads in the Face of Rapid Change” (HTML)

Instructions: Please click on the link above and access the PDF via the link to the right entitled “Master of Science in Information Technology Thesis.” Please read the article, noting how new technologies are constantly emerging with the rate of change rising exponentially over time. Note the new five forces shaping business today.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.3.1 Moore’s Law

Reading: Intel Corporation: “Moore's Law Backgrounder”
Link: Intel Corporation: “Moore's Law Backgrounder” (HTML)

Instructions: Please click on the link above and access the article via the link underneath “Printed Materials.” Please read the entire article.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.3.2 Metcalfe’s Law

Lecture: University of New South Wales: Richard Bukland’s “What Makes a Good Programmer?”
Link: University of New South Wales: Richard Bukland’s “What Makes a Good Programmer?” (YouTube)

Instructions: Please click on the link above and view the entire video (55:09) for an understanding of Metcalfe’s Law, how it fits into information technology, and how it is used by information technologists today.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: New Jersey Institute of Technology: Jim Robertson’s “Metcalfe's Law”
Link: New Jersey Institute of Technology: Jim Robertson’s “Metcalfe's Law” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of Metcalfe’s Law and how it affects network planning. Pay particular attention to the quote by Marc Andreesen, an Internet pioneer.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.3.3 Coasian Economics

Reading: David D. Friedman’s “The Swedes Get It Right”
Link: David D. Friedman’s “The Swedes Get It Right” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of Coase’s important contributions to economics. Pay particular attention to the generalization example.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.3.4 Flock-of-Birds Phenomenon

Reading: University of Georgia Research Magazine: Carole VanSickle’s “When Dot-Coms Succeed”
Link: University of Georgia Research Magazine: Carole VanSickle’s “When Dot-Coms Succeed” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the flock-of-birds phenomenon and the five technology forces key to Betfair.com’s operations.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.1.3.5 Fish-Tank Phenomenon

Reading: Digital Body Language: Steven Woods’ “What Is B2B Marketing?”
Link: Digital Body Language: Steven Woods’ “What Is B2B Marketing?” (HTML)

Instructions: Please click on the link above and read the entire article.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.2 Business to Business (B2B)

5.2.1 Integration

Web Media: GXS: B2B Past, Present, and Future: “Part 5 - Web 2.0”
Link: GXS: B2B Past, Present, and Future: “Part 5 - Web 2.0” (Adobe Flash)

Instructions: Please click on the link above and view the entire video (4:36) for an introduction to web browser software. What is its purpose, including the three major activities performed?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.2.2 History of B2B Systems

Reading: Drummond Group: Rik Drummond and Beth Morrow’s “Lessons Learned from the History of Interoperable B2B Communication”
Link: Drummond Group: Rik Drummond and Beth Morrow’s “Lessons Learned from the History of Interoperable B2B Communication” (PDF)

Instructions: Please click on the link above and read the article for an understanding of the history of B2B and the important lessons learned. Pay particular attention to the critical success factors for B2B to continue to grow.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.2.3 B2B Technology

Reading: Rose India Technologies’ “B2B Application Development”
Link: Rose India Technologies’ “B2B Application Development” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of B2B technologies and applications. Pay particular attention to the sections titled “E-marketplace B2B applications” and “B2B and the Economy.”

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.2.4 Challenges of B2B Systems

Reading: George Washington University: “B2B Integration: The Drive to Gain and Maintain Competitive Advantage”
Link: George Washington University: “B2B Integration: The Drive to Gain and Maintain Competitive Advantage” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the challenges associated with complex and costly B2B integration. Pay particular attention to the integration drivers: cost reduction, efficiencies, and sharpened competitiveness improvement.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.2.5 Buyers and Suppliers

Reading: E-articles.info: Dave O’Brien’s “Basic Supplier Challenges in Business to Business E Commerce”
Link: E-articles.info: Dave O’Brien’s “Basic Supplier Challenges in Business to Business E Commerce” (HTML)

Instructions: Please click on the link above and read the entire article, which identifies what suppliers must take into consideration when deciding whether or not to embrace B2B e-commerce. Pay particular attention to the functionality necessary to achieve success online.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
The Saylor Foundation does not yet have materials for this portion of the course. If you are interested in contributing your content to fill this gap or aware of a resource that could be used here, please submit it here.
Submit Materials

5.2.6 Future of B2B Systems

Reading: Federal Trade Commission: Dale Boeth’s “An Analysis of the Future of B2B E-Commerce”
Link: Federal Trade Commission: Dale Boeth’s “An Analysis of the Future of B2B E-Commerce (PDF)

Instructions: Please click on the link above and access the PDF by following the link to “21. PPRO-PurchasePro.com, Inc.” Read the entire article for an understanding of the future of B2B systems, and pay particular attention to cXML, which began as a collaborative effort but now may define the future of B2B.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.3 Organizations and Information Systems

5.3.1 Defining Organizations

Reading: Free Management Library: Carter McNamara’s “Basic Definition of Organization”
Link: Free Management Dictionary: Carter McNamara’s “Basic Definition of Organization” (HTML)

Instructions: Please click on the link above and read the article. Pay particular attention to the section on organizations as systems.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: Free Management Library: Carter McNamara’s “Thinking About Organizations as Systems”
Link: Free Management Library: Carter McNamara’s “Thinking About Organizations as Systems” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of how recent management studies have come to view organizations from a systems perspective.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.3.2 Role of Managers

Reading: Solhaam.org: Manfred Davidmann’s “Role of Managers under Different Styles of Management”
Link: Solhaam.org: Manfred Davidmann’s “Role of Managers under Different Styles of Management” (HTML)

Instructions: Please click on the link above and read the entire article on authoritarian and participative styles of management. Pay particular attention of the characteristics of each style.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.3.3 Impact of Technology on Organizations

Reading: David Skyrme Associates: Jack Nilles’ “The Impact of IT on Organizations” and “The Impact of IT”
Links: David Skyrme Associates: Jack Nilles’ “The Impact of IT on Organizations” (HTML) and “The Impact of IT” (HTML)

Instructions: Please read these articles for an understanding of how IT has dramatically changed the business landscape. Pay particular attention to the implications of change in the areas of business strategy, organizational culture, organizational structure, management processes, work, and the workplace.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

5.3.4 New Models of Company Organization

Reading: TheNextOrg.com’s “McKinsey Technology Trend 2010—Multi-sided Business Model”
Link: TheNextOrg.com’s “McKinsey Technology Trend 2010—Multi-sided Business Model” (HTML)

Instructions: Please click on the link above and scroll down to the September 12, 2010, entry and read the entire article for an understanding of how technology is propagating new forms of multisided business models. Pay particular attention to the author’s statement that not all companies can benefit from multisided models.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
The Saylor Foundation does not yet have materials for this portion of the course. If you are interested in contributing your content to fill this gap or aware of a resource that could be used here, please submit it here.
Submit Materials
Assessment: The Saylor Foundation's “Unit 5 Checkpoint”
Link: The Saylor Foundation's “Unit 5 Checkpoint” (PDF)

Instructions: Please click on the link above and follow the instructions to complete this assessment. When you have completed the assessment, check your response against The Saylor Foundation’s “Unit 5 Checkpoint – Answer Key”.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is atrributed to The Saylor Foundation.
See a broken link? Please let us know!

Unit 6: Security Failures and the Future of MIS

Even though most businesses use similar software to manage information, the information itself is usually kept secret and considered vital to the success of the firm. Security is particularly important in a “flattening world,” where information now travels internationally. A manager working from home in Florida talks to a programmer in India who, in turn, sends data to another manager working in an office in Berlin. Preventing competitors from seeing or stealing this information has become important to business success.

Of course, as information systems become increasingly sophisticated and complicated, without the proper precautions the chances of a failure increase. Data center backups, emergency power, and software failures can all cripple or close an ill-prepared business.

This unit concludes with a look at the future of MIS. After studying the security issues and failures of various systems, the outlook can seem bleak. Wherever there is a problem in MIS, there are new dot com and/or employment/career opportunities to find profitable solutions.

Unit 6 Time Advisory show close

Unit 6 Learning Outcomes show close

6.1 Information Systems Security

Optional Mobile App: WAGmob’s Computer Science: “Security”
Link: WAGmob’s Computer Science, MIS, and Networking (iOS App) or WAGmob’s Computer Science (Android App)

Instructions: Open WAGmob’s Computer Science app and read the “Computer Viruses” and “Computer Security” tutorials. Once you have a firm grasp of the material, take the “Computer Viruses” quiz. Retake the quiz as needed until you answer all 10 questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.1.1 Informal Aspects of Security

Reading: University of Texas: Network Security Resource’s “What Is Information Technology Security?”
Link: University of Texas: Network Security Resource’s “What Is Information Technology Security?” (HTML)

Instructions: Please click on the link above and read the entire article. Then complete the following exercise: Assume you work for a government agency in Washington, D.C. As you are busy doing a business data analysis on your mobile device, you notice a white van driving slowly past the building you are working that reminds you of a surveillance van. You have seen this vehicle several times. Based on the article you read, make a list of possible actions you might take to protect the sensitive data you are accessing at the time you spot the suspicious vehicle. Why did you choose these actions rather than just ignore the van?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.1.2 Formal Aspects

Web Media: Iowa State University: Talk About IT's “IT Security Policy & Risk Assessment”
Link: Iowa State University: Talk About IT's “IT Security Policy & Risk Assessment” (YouTube)

Instructions: Please click on the link above and watch the entire video (7:55) for an understanding of how an organization uses a formal security policy to protect its information resources and reduce its vulnerability to security breaches that could damage its reputation.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.1.3 Technical Aspects

Reading: Information Systems Security: James S. Tiller’s “Security and the Business: The Need for an Adaptive Security Management Architecture”
Link: Information Systems Security: James S. Tiller’s “Security and the Business: The Need for an Adaptive Security Management Architecture” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the technical aspects of information systems security. Architecture is a critical success factor in security implementation in today's global enterprise.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Web Media: Information Systems Security: James S. Tiller’s “Adaptive Security Management Architecture Overview”
Link: Information Systems Security: James S. Tiller’s “Adaptive Security Management Architecture Overview” (Mp4)

Instructions: Please click on the link above and locate this video under the “Interview” section of the linked page. Please download and watch the entire video (7:29), in which James Tiller discusses adaptive security management architecture.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.1.4 Computer Crime in the Information Age

Reading: Bright Hub: Aaron R.’s “A Good Selection of Cybercrime Articles”
Link: Bright Hub: Aaron R.’s “A Good Selection of Cybercrime Articles” (HTML)

Instructions: Please click on the link above and read the entire article, which provides a broad list of computer crime issues. How might this type of crime have a negative impact on a business you own or manage?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Reading: Purdue University: Jane F. Kinkus’ “Science and Technology Resources on the Internet: Computer Security”
Link: Purdue University: Jane F. Kinkus' “Science and Technology Resources on the Web: Computer Security” (HTML)

Instructions: Please click on the link above and read the entire article, which provides a list of computer crime detection and prevention resources to inoculate your business from the most prevalent computer crimes. Pick at least two links that will help prevent the crimes identified in the first article in this subunit.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.2 System Failures

6.2.1 IT Infrastructure

Reading: HP.com: “Understanding Information Technology Requirements and IT Infrastructure Complexity”
Link: HP.com: “Understanding Information Technology Requirements and IT Infrastructure Complexity” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the signs of out-of-control IT infrastructure complexity. Pay particular attention to the challenges associated with the IT infrastructure and its relationship to system failures.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.2.2 Confidentiality

Reading: Bright Hub: Lee Clemmer’s “Information Security Concepts: Confidentiality, Integrity, Availability, and Authenticity”
Link: Bright Hub: Lee Clemmer’s “Information Security Concepts: Confidentiality, Integrity, Availability, and Authenticity” (HTML)

Instructions: Please click on the link above and read the entire article, which introduces four central security issues. You will be asked to read the link for each concept in the subunits below.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.2.3 Integrity

Reading: Bright Hub: Lee Clemmer’s “Information Security Concepts: Integrity”
Link: Bright Hub: Lee Clemmer’s “Information Security Concepts: Integrity” (HTML)

Instructions: Please click on the link above and read the entire article. Note that integrity is a core concept of information security and that not all issues associated with integrity are malicious. Note the author’s suggestions on how to verify and retain system integrity.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.2.4 Availability

Reading: Bright Hub: Lee Clemmer’s “Information Security Concepts: Availability”
Link: Bright Hub: Lee Clemmer’s “Information Security Concepts: Availability” (HTML)

Instructions: Please click on the link above and read the entire article. Note that availability is one of the core concepts in information security. Pay particular attention to Clemmer’s strategies for ensuring that information is available. It is refreshing to note that high-availability solutions are becoming increasingly simplified and affordable for today's organizations.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Web Media: Freedomeye: Shirley Shmerling's “High Availability Information Systems” (YouTube)
Link: Freedomeye: Shirley Shmerling's “High Availability Information Systems” (YouTube)

Instructions: Please click on the link above and watch the entire video (6:30) for an understanding of how cyber security includes operations that protect and defend both information and information systems by ensuring their availability. As you listen, answer these three questions: What can go wrong to impact system availability? How can these risks be prevented? How do you react if the system availability is compromised?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.2.5 Authenticity

Reading: Bright Hub: Lee Clemmer’s “Information Security Concepts: Authenticity”
Link: Bright Hub: Lee Clemmer’s “Information Security Concepts: Authenticity” (HTML)

Instructions: Please click on the link above and read the entire article. What is authenticity? Why is it important to a business?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.2.6 Sources of Failure

Reading: J.H. Berk and Associates: Joseph H. Berk’s “Systems Failure Analysis”
Link: J.H. Berk and Associates: Joseph H. Berk’s “Systems Failure Analysis” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the various sources of system failure. This article focuses on the fault-tree-driven, disciplined failure analysis approach.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.2.7 Risk Management

Reading: SANS Institute: Steve Elky's “An Introduction to Information Systems Risk Management”
Link: SANS Institute: Steve Elky's “An Introduction to Information Systems Risk Management” (HTML)

Instructions: Please click on the link above and scroll down (about halfway down the webpage) to the article entitled “An Introduction to Information Systems Risk Management.” Click on the link for the article and read it in its entirety for a sound introduction to the components of risk management for information systems.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.3 The Future of MIS

Reading: Management Information Systems Quarterly: Richard O. Mason’s “Four Ethical Issues of the Information Age”
Link: Management Information Systems Quarterly: Richard O. Mason’s “Four Ethical Issues of the Information Age” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the IS architecture development process.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.3.1 Role of Information Technology

Reading: Association for Computing Machinery: B. Pradeep Kumar, John Selvam, V.S. Meenakshi, K. Kanthi, A.L. Suseela, V. Lalith Kumar's “Business Decision Making, Management and Information Technology”
Link: Association for Computing Machinery: B. Pradeep Kumar, John Selvam, V.S. Meenakshi, K. Kanthi, A.L. Suseela, V. Lalith Kumar's “Business Decision Making, Management and Information Technology” (HTML)

Instructions: Please click on the link above and read the entire article, which argues that IT is the business environment. Do you agree or disagree? What facts form the basis of your decision?

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.3.2 Role of Business

Reading: University of Sheffield: Information Research: Ian Owens, T.D. Wilson, and Angela Abell’s “Information and Business Performance: A Study of Information Systems and Services in High-Performing Companies”
Link: University of Sheffield: Information Research: Owens, Wilson, and Abell’s “Information and Business Performance: A Study of Information Systems and Services in High-Performing Companies” (HTML)

Instructions: Please click on the link above and read the entire article for an understanding of the relationship between information and business performance.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

6.3.3 MIS Resources

Reading: Iowa State University: Brian E. Mennecke’s “Management Information Systems Resources”
Link: Iowa State University: Brian E. Mennecke’s “Management Information Systems Resources” (HTML)

Instructions: Please click on the link above and review the site for a comprehensive list of resources for Management Information Systems. Explore the links under “MIS Resources” for an overview. Pick a subject you find interesting and follow the link for more information.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!
Assessment: The Saylor Foundation's “Unit 6 Checkpoint”
Link: The Saylor Foundation's “Unit 6 Checkpoint” (PDF)

Instructions: Please click on the link above and follow the instructions to complete this assessment. When you have completed the assessment, check your response against The Saylor Foundation’s “Unit 6 Checkpoint – Guide to Responding” (PDF).

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to The Saylor Foundation.
See a broken link? Please let us know!
Optional Mobile App: Ion Citadel LLC’s CLEP Exams: “Information Systems and Computer Applications”
Link: Ion Citadel LLC’s CLEP Exams (iOS App)

Instructions: If you choose to use this app, you will first need to download it to your iPad or iPhone. Note that the app is only available for iOS users, which is why it is optional. The initial download of the app is free, but to access the full set of exam prep questions, there is a small fee. No final exam questions will be derived from material within, but it is still a useful supplementary resource, especially if you plan to take the College-Level Examination Program (CLEP) exam for Information Systems and Computer Applications. Once you have downloaded the app, open it and select the “Information Systems and Computer Applications” questions. If taking the CLEP exam, it is recommended that you retake the quiz as needed until you answer all 300 questions correctly.

Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.
See a broken link? Please let us know!

Final Exam

Final Exam: The Saylor Foundation's BUS206 Final Exam
Link: The Saylor Foundation's BUS206 Final Exam

Instructions: Please click on the link above and complete the final exam. You must be logged into your Saylor Foundation School account in order to access this exam. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.

Terms of Use: This resource is licensed under a Creative Commons Attribution 3.0 License. It is attributed to The Saylor Foundation.
See a broken link? Please let us know!

« Previous Unit Next Unit » Back to Top

Saylor.org

Resource Center

We still need...

Legend

Discuss BUS206 with other Saylor Students here!

Management Information Systems

Purpose of Course show close

Course Information show close

Learning Outcomes show close

Course Requirements show close

Unit Outline show close

Saylor.org

Resource Center

We still need...

Legend

Discuss BUS206 with other Saylor Students here!

Management Information Systems

Purpose of Course showclose

Course Information showclose

Learning Outcomes showclose

Course Requirements showclose

Unit Outline show close

Purpose of Course show close

Course Information show close

Learning Outcomes show close

Course Requirements show close