Advertising and Promotion
Purpose of Course showclose
Advertising is an integral part of our modern, media-dominated society. While many of us have a love-hate relationship with the industry, advertising can be wonderfully entertaining. However, is advertising a necessary evil? Does it make meaningful contributions to our society?
With the incredible growth of social media, now is a particularly exciting time to explore the fascinating world of advertising.
The purpose of this course is to lead students in an exploration of fundamental advertising principles and the role advertising plays in the promotional mix. You will learn where advertising fits in the Marketing Mix, also known as the four Ps: Product, Price, Place, and Promotion. Although some consider all promotion synonymous with advertising, you will learn the unique characteristics that separate advertising from other forms of promotional communication. You will re-visit some familiar marketing concepts within a new framework, approaching the subject from the advertiser’s perspective.
Our text uses a case-based approach that focuses on the activities of a successful advertising agency, Shepardson, Stern and Kaminsky (SS+K). You will see the practical applications of advertising theory as we follow SS+K through the formulation and implementation of a real-world advertising campaign. This model will allow you to see how businesses blend creativity with tested advertising principles to develop promotional communication that builds brand equity. You will learn that while creativity is certainly an important aspect of advertising, businesses must also follow a systematic planning approach to get the maximum value from their advertising spending. You will see advertising in an entirely new light as you examine the discipline through the lens of today’s advertiser.
As you work your way through the units, you will see that each one builds upon the ones before. After the overview of advertising—where you will learn the definition of advertising, and how it fits into the marketing mix—you will move on to advertising’s place in our society. Next, you will learn about the ways in which advertisers communicate with us, and how and why consumers behave the way they do. Market research, an essential tool in uncovering information, follows. Here you will learn about the kinds of information needed to meet a market’s needs, and the ways in which that information is obtained. After that, you will move on to how advertisers choose their target markets. Once this is determined, advertisers can set an appropriate budget for their advertising campaigns. This will be covered in unit 6. Unit 7 focuses on the next step in the process, which is advertising strategy—the pathway to setting objectives and reaching advertising goals. Once goals and objectives are formulated, it is important to have a coordinated marketing effort—this is covered in unit 8. Media planning, the process of determining where advertising will be placed, is the natural next step, and is covered in unit 9. And finally, once all aspects of a plan are in place, they need to be executed and then evaluated for effectiveness. These topics are covered in your last unit, unit 10.
Course Information showclose
Primary Resources: The primary text used in this course is Launch! Advertising and Promotion in Real Time. Other sources include a wide range of videos, lectures, and articles from a variety of authoritative sources.
Requirements for Completion: To successfully complete this course, you must achieve a score of 70% or higher on the comprehensive final exam.
Time Commitment: Completing this course should take you approximately 96 hours. Allocate approximately 9-10 hours for each unit. Time Advisories for all assignments are posted throughout the course material.
Be sure to allocate enough time to complete the work in each unit before you begin the assignments. It is suggested that you complete the work in each unit as it is presented; chapter readings come first, followed by videos, lectures, articles, etc.
Each unit builds on the one before. Completing the units in the order in which they are presented will provide you with the tools you will need to fully make the most of each successive unit, resulting in a greater understanding of the information.
Learning Outcomes showclose
- describe the functions of an advertising agency;
- define advertising;
- distinguish advertising from other types of marketing communication;
- identify some of the positive and negative effects that advertising has on contemporary society;
- discuss ethical issues that advertising poses for social institutions in a market economy;
- describe the regulatory bodies that impact the advertising industry;
- identify different forms of advertising messages that businesses use to reach their target markets;
- describe the consumer decision-making process;
- identify the crucial elements of market analysis and the methods for collecting data;
- choose an appropriate method for collecting data for market research;
- identify sources for primary and secondary data;
- measure the approximate size of a target market;
- discuss the process of using STP marketing to accurately and effectively focus a firm’s advertising efforts;
- explain the concept of target marketing;
- identify the characteristics of a market segment;
- use an appropriate segmentation strategy to define a target market segment;
- articulate a positioning strategy to differentiate an advertiser’s brand;
- describe the budgeting methods used in an advertising budget;
- develop an advertising budget that will produce a Return on Investment;
- explain how an advertiser can use Return on Investment to optimize their advertising spending;
- explain the concepts of branding strategy and brand equity;
- construct a value proposition;
- create an advertising strategy that employs an appropriate mix of message objectives and methods;
- explain the use of integrated marketing communications (IMC) in advertising;
- list the elements of the promotional mix and describe the strengths and weaknesses of each element;
- create an IMC promotional plan using various elements of the promotional mix;
- construct a media plan;
- list and describe several forms of traditional advertising media;
- compare and contrast measured and unmeasured media;
- explain the benefits of new channels of unmeasured media;
- describe the elements of an advertising campaign proposal;
- describe a variety of execution frameworks available to advertisers;
- explain how advertisers can evaluate an ad campaign execution; and
- describe the difference between print, broadcast, and cyber advertising copy.
Course Requirements showclose
√ have access to a computer;
√ have continuous broadband internet access;
√ have the ability/permission to install plug-ins (e.g. Adobe Reader or Flash) and software;
√ have the ability to download and save files and documents to a computer;
√ have the ability to open Microsoft Office files and documents (.doc, .ppt, .xls, etc.);
√ have competency in the English language;
√ have read the Saylor Student Handbook; and
√ have completed all courses listed in “The Core Program” of the Business Administration discipline (BUS103 through BUS210).
Preliminary Information
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Launch! Advertising and Promotion in Real Time
You will be prompted to read sections of this book throughout the course. You may choose to download the text in full now and skip to the appropriate section as prompted by the instructions in the resource boxes below.
Link: Launch! Advertising and Promotion in Real Time (PDF)
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee. -
Unit 1: Introduction to Advertising
In this unit, you will review the definition of advertising and explore how it differs from other types of marketing communication. You will also meet Shepardson, Stern and Kaminsky (SS+K), the advertising agency that will act as our guide through the development of a real-world advertising campaign.
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Learning Outcomes show close
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1.1 What Is Advertising?
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 2: A User’s Manual: Advertising, Promotion and Marketing Essentials”; Advertising and Society: William M. O’Barr’s “What is Advertising?”; and American Marketing Association’s “Definition of Marketing”
Links: Launch! Advertising and Promotion in Real Time: “Chapter 2: “A User’s Manual: Advertising, Promotion and Marketing Essentials” (PDF); Advertising and Society: William M. O’Barr’s “What is Advertising?” (HTML); and American Marketing Association’s “Definition of Marketing” (HTML)
Instructions: Read Chapter 2 of Launch! Advertising and Promotion in Real Time. After reading this chapter about the processes of advertising and the advertising industry, read O’Barr’s treatise on the nature of advertising in marketing communication. Contrast these readings with the short definition of marketing on the American Marketing Association website.
These readings and analyses should take you approximately 5.5 hours to complete.
Terms of Use: Launch! was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee. Please respect the copyright and terms of use displayed on the other webpages above.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 2: A User’s Manual: Advertising, Promotion and Marketing Essentials”; Advertising and Society: William M. O’Barr’s “What is Advertising?”; and American Marketing Association’s “Definition of Marketing”
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1.1.1 Advertising: Definition
- Lecture: iTunes U: North Carolina State University: Dr. Jonathan Casper’s “Advertising”
Link: iTunes U: North Carolina State University: Dr. Jonathan Casper’s “Advertising” (iTunes U)
Instructions: Once you are on the site, scroll down to video 8: Advertising. This 6:29-minute lecture presents a detailed view of advertising from the perspective of a sports marketing manager.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunes U: North Carolina State University: Dr. Jonathan Casper’s “Advertising”
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1.2 The Advertising Industry
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 1: Meet SS+K: A Real Agency Pitches a Real Client”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 1: Meet SS+K: A Real Agency Pitches a Real Client” (PDF)
Instructions: Read Chapter 1 of Launch! Advertising and Promotion in Real Time. In addition to describing the case-based approach of the text, this chapter will give you an overview of the roles of the advertising agency and the advertiser.
This reading should take you approximately 2 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Web Media: Western Kentucky University: Cliff Shaluta's "Future of Advertising Agencies" and Domino's Pizza's "Domino's Turnaround"
Links: Western Kentucky University: Cliff Shaluta's "Future of Advertising Agencies" (YouTube) and Domino's Pizza's "Domino's Turnaround" (YouTube)
Instructions: Watch Professor Shaluta's 3-minute video in which he discusses how the advertising industry is responding to new trends in the way consumers receive information. Watch this 4.5-minute video by Domino's Pizza for an example of how a company can go beyond advertising to coordinate their message across multiple communication tools. By telling their unabridged story on Youtube, Domino's can explain how market research led to a fundamental change in their products in 2009.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunes U: Stanford University, Hasso-Platner Institute of Design: Rich Silverstein’s “A Conversation with Rich Silverstein”
Link: iTunes U: Stanford University, Hasso-Platner Institute of Design: Rich Silverstein’s “A Conversation with Rich Silverstein” (iTunes U)
Instructions: Watch this 1-hour video lecture in which advertising executive Rich Silverstein describes his experiences building a leading advertising agency.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 1: Meet SS+K: A Real Agency Pitches a Real Client”
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Unit 1 Assessment
- Assessment: The Saylor Foundation's "Unit 1 Assessment"
Link: The Saylor Foundation's "Unit 1 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 1 Assessment"
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Unit 2: Advertising and Society
According to Merriam-Webster: “ethnocentrism is characterized by or based on the attitude that one’s own group is superior.” Because of this, we may view the behaviors of others as wrong. However, as we come to study cultures other than our own, we learn that those behaviors are merely different, and that others’ ways are correct, too. And, not surprisingly, advertising plays a role in how we view ourselves and our society. In this unit, we will discuss the economic and social influences of advertising, ethical considerations for industry practitioners, and regulatory bodies for the industry.
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Some may argue that advertising rarely furnishes useful information, and instead perpetuates superficial stereotypes in our society. What contributions does advertising make to society? Advertising is without a doubt a vital component of a free market economy. The authors of the text note that the US advertising industry itself accounts for 2.5 percent of the nation’s Gross National Product. Advertising can serve both as a stimulus for economic growth as well as an indicator of economic change.
Advertising is more than just a competitive tool for business; it defines our culture. Since early in the 20th century, advertisers have attempted to go beyond communicating simple product information. Today’s advertisers link their brands to lifestyles. As a result, the brand’s emotional benefits may be as important as functional benefits to the advertiser’s target market.
Learning Outcomes show close
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Introductory Reading
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 3: Advertising and Society” and Advertising and Society Review: William M. O’Barr’s “Ethics and Advertising”
Links: Launch! Advertising and Promotion in Real Time: “Chapter 3: Advertising and Society” (PDF); and Advertising and Society Review: William M. O’Barr’s “Ethics and Advertising” (HTML)
Instructions: Read Chapter 3 of Launch! Advertising and Promotion in Real Time, and then read O’Barr’s review of social, ethical, and regulatory issues in advertising. Consider how you may relate these issues to things you see and hear every day. These readings cover subunits 2.1 and 2.2.
These readings should take you approximately 3 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above. Launch! was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 3: Advertising and Society” and Advertising and Society Review: William M. O’Barr’s “Ethics and Advertising”
- 2.1 The Effects of Advertising
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2.1.1 Social Aspects of Advertising
- Web Media: Effects of New Media Advertising and Society: Article “Argument: How Advertising has Changed and its Current Social Implications,” and YouTube: University Project’s “Advertising and Society”
Links: Effects of New Media Advertising and Society: Article “Argument: How Advertising has Changed and its Current Social Implications,” (HTML) YouTube: University Project’s “Advertising and Society” (YouTube)
Instructions: Read the article about how advertising has changed and its impact on society. Then, view the YouTube video. How do you feel about what is said in the article and video? Do you agree with what is said? How do you feel about the ways in which advertising permeates every aspect of what we do? Think about ways in which it could be done better.
These assignments should take you approximately 4 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Web Media: Effects of New Media Advertising and Society: Article “Argument: How Advertising has Changed and its Current Social Implications,” and YouTube: University Project’s “Advertising and Society”
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2.1.2 Ethical Issues of Advertising
- Lecture: iTunes U: Arizona State University: Professor Blasko’s “Legal Issues in Advertising”
Link: iTunes U: Arizona State University: Professor Blasko’s “Legal Issues in Advertising” (iTunes U)
Instructions: Listen to this 1 hour 10 minute lecture on legal and ethical issues in advertising. In it, Professor Blasko examines the boundaries between legal and ethical issues in modern advertising. How do you feel about these boundaries? Can boundaries vary based on individual situations?
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunes U: Arizona State University: Professor Blasko’s “Legal Issues in Advertising”
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2.2 Advertising Regulation
- Reading: sba.gov’s “Truth in Advertising” and Professional Advertising’s “Legal Issues in Advertising”
Links: sba.gov’s “Truth in Advertising” (HTML) and Professional Advertising’s “Legal Issues in Advertising” (HTML)
Instructions: Read the US Government’s Truth in Advertising webpage for small businesses. Take special note of the “Advertising Fact Sheet for Small Businesses” and “Guide Against Deceptive Pricing.” The Professional Advertising webpage will give you a synopsis of legal issues in advertising from an industry perspective.
These readings should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Reading: sba.gov’s “Truth in Advertising” and Professional Advertising’s “Legal Issues in Advertising”
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Unit 2 Assessment
- Assessment: The Saylor Foundation's "Unit 2 Assessment"
Link: The Saylor Foundation's "Unit 2 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 2 Assessment"
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Unit 3: Communication and Decision Making
In this unit, you will learn about the dynamics of the communication process between advertisers and consumers. We will examine both traditional and nontraditional models of communication to see how today’s consumers are more active in marketing communication. Giving consumers a degree of control over the advertising message creates a much higher degree of target market selectivity, but it also creates a more complex, two–sided communications model for marketers.
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In addition, you will learn how cultural influences and consumer involvement affect buying behavior. Have you ever been shopping with someone who just cannot make a decision? How about a shopper who immediately finds what she wants and makes a quick purchasing decision? A successful advertiser must know how to move consumers from one stage of the decision-making process to the next, i.e., need recognition, information search, evaluation of alternatives, purchase, and, finally, post–purchase evaluation.
Learning Outcomes show close
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3.1 Marketing Communication
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 4: Consumers and the Communications Process: SS+K Gets to Know Its Consumers”; and Advertising and Society: William M. O’Barr’s “Ethics and Advertising”
Links: Launch! Advertising and Promotion in Real Time: “Chapter 4: Consumers and the Communications Process: SS+K Gets to Know Its Consumers” (PDF) and Advertising and Society: William M. O’Barr’s “Ethics and Advertising” (HTML)
Instructions: Read Chapter 4 of Launch! Advertising and Promotion in Real Time and then read O’Barr’s review of social, ethical, and regulatory issues in advertising. Have these issues, and the ways in which they are handled, changed over the years? This reading covers subunits 3.1.1 and 3.1.2.
These readings should take you approximately 3 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above. Launch! was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 4: Consumers and the Communications Process: SS+K Gets to Know Its Consumers”; and Advertising and Society: William M. O’Barr’s “Ethics and Advertising”
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3.1.1 Communication Models
- Reading: Advertising and Society: William M. O’Barr’s “The Interpretation of Advertisements”
Link: Advertising and Society: William M. O’Barr’s “The Interpretation of Advertisements” (HTML)
Instructions: Read O’Barr’s explanation of how consumers interpret advertising messages. There are a number of graphic and video components on this page that provide examples of communication models through various media throughout history. Click on each of the linked images to view them in order as you read the article.
This reading should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Web Media: YouTube: Capgemini’s “Future Consumer”
Link: YouTube: Capgemini’s “Future Consumer” (YouTube)
Instructions: Watch this 4-minute video to hear what marketing professionals think about communicating with future consumers.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Advertising and Society: William M. O’Barr’s “The Interpretation of Advertisements”
- 3.1.2 Components of Communication
- 3.2 Consumer Decision Making
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3.2.1 Influences on Consumer Decision Making
- Reading: Babson College: Ken Matsumo’s “Note on Consumer Decision Making Processes”
Link: Babson College: Ken Matsuno’s “Note on Consumer Decision Making Processes” (Microsoft Word)
Instructions: Scroll down to number 3, and click on the third reading assignment that says “Matsuno, Note on Consumer Decision Making Processes.” Read Matsuno’s paper, which presents the steps in the consumer decision making process and the influences that drive each step.
This reading should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Web Media: BNET Video: Martin Lindstrom’s “Buy.ology Book Brief”
Link: BNET Video: Martin Lindstrom’s “Buy.ology Book Brief” (YouTube)
Also available in:
Adobe Flash
Instructions: Watch this 6.5-minute video to hear what a branding adviser found in a study of the elements that motivate consumer behavior.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Babson College: Ken Matsumo’s “Note on Consumer Decision Making Processes”
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3.2.2 Cultural Aspects
- Reading: TheFreeLibrary: Chan Yi Leng and Delane Botelho’s “How Does National Culture Impact on Consumers’ Decision-Making Styles? A Cross Cultural Study in Brazil, the United States and Japan”
Link: TheFreeLibrary: Chan Yi Leng and Delane Botelho’s “How Does National Culture Impact on Consumers’ Decision-Making Styles? A Cross Cultural Study in Brazil, the United States and Japan” (HTML)
Instructions: Read Chan and Botelho’s study of the link between national culture and consumer decision-making. This article uses Hofstede’s cultural dimensions to examine the buying behavior of consumers in Brazil, Japan, and the United States.
This reading should take you approximately 2.5 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed in the article above.See a broken link? Please let us know!
- Reading: TheFreeLibrary: Chan Yi Leng and Delane Botelho’s “How Does National Culture Impact on Consumers’ Decision-Making Styles? A Cross Cultural Study in Brazil, the United States and Japan”
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Unit 3 Assessment
- Assessment: The Saylor Foundation's "Unit 3 Assessment"
Link: The Saylor Foundation's "Unit 3 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 3 Assessment"
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Unit 4: Market Research
Market analysis is one of the most vital components of any type of business plan. Without verifiable information about the market to support your recommendations, the remaining components of your plan (objectives, strategy, and execution) are simply guesswork and will be of little value to an executive decision-maker. In this unit, we will examine types of research data and the processes involved in collecting marketing data.
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Learning Outcomes show close
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Introductory Reading
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 5: Know Your Audience: SS+K Learns All About msnbc.com, Inside and Out”; Advertising & Society Review: William M. O’Barr’s “The Role of Research in Advertising”; and QuickMBA’s “Marketing: Market Research”
Links: Launch! Advertising and Promotion in Real Time: “Chapter 5: Know Your Audience: SS+K Learns All About msnbc.com, Inside and Out” (PDF); Advertising & Society Review: William M. O’Barr’s “The Role of Research in Advertising” (HTML); and QuickMBA’s “Marketing: Market Research” (HTML)
Instructions: Read Chapter 5 of Launch! Advertising and Promotion in Real Time, and then read O’Barr’s article on market research. Pay careful attention to O’Barr’s explanation of demographics and psychographics, as these are key factors for effectively segmenting an advertiser’s target audience. Read the QuickMBA webpage that explains research design and data types. Be sure that you understand the difference between “marketing” research and “market” research. These readings cover subunits 4.1 and 4.2.
These readings should take you approximately 4 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above. Launch! was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 5: Know Your Audience: SS+K Learns All About msnbc.com, Inside and Out”; Advertising & Society Review: William M. O’Barr’s “The Role of Research in Advertising”; and QuickMBA’s “Marketing: Market Research”
- 4.1 Market Data
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4.1.1 Types of Data
- Lecture: YouTube: Leeds Metropolitan University: Lawrence F. Bailey’s “Lawrence Bailey - Market Research Valedictory Lecture”
Link: YouTube: Leeds Metropolitan University: Lawrence F. Bailey’s “Lawrence Bailey - Market Research Valedictory Lecture” (YouTube)
Instructions: Watch this lecture from a leading UK market-research scholar. Bailey’s lecture presents an interesting comparison of qualitative and quantitative research from the perspective of the marketing practitioner. Lecture length: 1 hour 1 minute.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: YouTube: Leeds Metropolitan University: Lawrence F. Bailey’s “Lawrence Bailey - Market Research Valedictory Lecture”
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4.1.2 Primary and Secondary Data
- Lecture: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Market Research”
Link: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Marketing Research” (iTunes U)
Instructions: Listen to Perner’s lecture on the key aspects of primary and secondary data, as well as a description of several research methods. Lecture length: 1 hour 8 minutes.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Market Research”
- 4.2 Market Research
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4.2.1 Consumer Behavior
- Lecture: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Consumer Behavior”
Link: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Consumer Behavior” (iTunes U)
Instructions: Listen to Perner’s lecture on how marketers can interpret consumer behavior to improve their understanding of their market. Lecture length: 1 hour 19 minutes.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Web Media: YouTube: RIT’s “RIT Eyetracking on Nintendo Wii (Short Version)”
Link: YouTube: RIT’s “RIT Eyetracking on Nintendo Wii (Short Version)” (YouTube)
Instructions: Watch this 33-second video to see an example of how researchers can use eye tracking software to identify which elements in a television advertisement are of interest to the viewer and/or measure how online shoppers visually navigate a website, as described in Chapter 5 of Launch!.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Consumer Behavior”
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4.2.2 Research Methods
- Web Media: YouTube: Nottingham – Spike Design Associates’ “Focus Group Research: Household Chemicals Packaging” and YouTube: Google’s “Working at Google NYC - Brainstorming @ Google”
Link: YouTube: Nottingham–Spike Design Associates’ “Focus Group Research: Household Chemicals Packaging” (YouTube) and YouTube: Google’s “Working at Google NYC - Brainstorming @ Google” (YouTube)
Instructions: The first 3-minute video demonstrates how focus groups can be used to collect data about consumer preferences. The 2-minute Google video provides a quick look at a brainstorming exercise designed to improve the structure of a web page.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Web Media: YouTube: Nottingham – Spike Design Associates’ “Focus Group Research: Household Chemicals Packaging” and YouTube: Google’s “Working at Google NYC - Brainstorming @ Google”
- 4.3 Market Share
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4.3.1 The Market Analysis
- Reading: Tutor2U’s “Market Analysis – Defining the Market” and “Market Analysis – Introduction to Market Share”
Link: Tutor2U’s “Market Analysis - Defining the Market” (HTML) and “Market Analysis – Introduction to Market Share” (HTML)
Instructions: Read these short briefs on market definition and market share.
This should take you approximately 15 minutes to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Tutor2U’s “Market Analysis – Defining the Market” and “Market Analysis – Introduction to Market Share”
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4.3.2 Measuring the Market
- Reading: Tutor2U’s “Market Share – Importance of Market Share” and “Market Share – Measuring Market Share”
Links: Tutor2U’s “Market Share – Importance of Market Share" (HTML) and “Market Share – Measuring Market Share” (HTML)
Instructions: Read these webpages for an overview of measuring the target market.
This should take you approximately 30 minutes to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Activity: The Saylor Foundation’s “Market Analysis”
Link: The Saylor Foundation’s “Market Analysis” (PDF)
Instructions: Using concepts from Chapter 5 of Launch!, perform a preliminary market analysis to identify a target market segment for a new advertising campaign for a brand of your choice. Open the linked file for detailed instructions. When you are done, check your work against The Saylor Foundation’s “Market Analysis Assignment Grading Rubric.” (PDF)
This should take you approximately 1 hour to complete.See a broken link? Please let us know!
- Reading: Tutor2U’s “Market Share – Importance of Market Share” and “Market Share – Measuring Market Share”
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Unit 4 Assessment
- Assessment: The Saylor Foundation's "Unit 4 Assessment"
Link: The Saylor Foundation's "Unit 4 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 4 Assessment"
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Unit 5: Segmenting, Targeting, and Positioning
Advertisers pay for the reach and the frequency of their advertising messages— how many people see/hear a message and the number of times that message is seen/heard. Sending a single advertising message to every potential consumer is not only expensive, it is also inefficient.
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To maximize the effectiveness of a firm’s advertising budget, advertisers aim to send customized messages to audiences with shared characteristics. This means that companies must break their market down into homogeneous groups, select the most desirable groups, and differentiate their offering from that of their competitors. This is called target marketing. Target marketing is composed of three steps: segmenting, targeting, and positioning, or STP marketing. In this unit, you will learn how businesses use STP marketing to understand the identity and preferences of their customers.
Learning Outcomes show close
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Introductory Materials
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 6: Segment, Target, and Position Your Audience: SS+K Identifies the Most Valuable News Consumer”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 6: Segment, Target, and Position Your Audience: SS+K Identifies the Most Valuable News Consumer” (PDF)
Instructions: Read Chapter 6 of Launch! Advertising and Promotion in Real Time. This chapter covers the essential processes of target marketing. This reading covers subunits 5.1, 5.2, and 5.3.
This reading should take you approximately 3 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Lecture: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “STP - Segmentation, Targeting, and Positioning”
Link: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “STP - Segmentation, Targeting, and Positioning” (iTunes U)
Instructions: In this podcast, Perner discusses the purpose and methodology behind STP marketing. This lecture covers subunits 5.1, 5.2, and 5.3. Podcast length: 1 hour 8 minutes.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 6: Segment, Target, and Position Your Audience: SS+K Identifies the Most Valuable News Consumer”
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5.1 Segmenting the Market
- Reading: Core Concepts of Marketing: John Burnett: Chapter 2, Understanding and Approaching the Market: “The Segmented Market”
Link: Core Concepts of Marketing; John Burnett: Chapter 2, Understanding and Approaching the Market: “The Segmented Market” (PDF)
Instructions: Read the section about segmenting markets using demographic and psychographic segmentation criteria, from the middle of page 34 through the top of page 41. Think about how these measures can be best utilized.
This reading should take you approximately 2 hours to complete.
Terms of Use: The above book is released under a Creative Commons Attribution 3.0 Unported License (HTML). It is attributed to John Burnett.The Saylor Foundation does not yet have materials for this portion of the course. If you are interested in contributing your content to fill this gap or aware of a resource that could be used here, please submit it here.
- Reading: Core Concepts of Marketing: John Burnett: Chapter 2, Understanding and Approaching the Market: “The Segmented Market”
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5.2 Choosing a Target Segment
- Reading: NetMBA’s “Target Market Selection” and Entrepreneur: Elizabeth Wilson’s “Know your Target Market”
Link: NetMBA’s “Target Market Selection” (HTML) and Entrepreneur: Elizabeth Wilson’s “Know your Target Market” (HTML)
Instructions: Read this NetMBA article for a description of five strategies for selecting a suitable target market. Then read Wilson’s article about generational marketing.
These readings should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Reading: NetMBA’s “Target Market Selection” and Entrepreneur: Elizabeth Wilson’s “Know your Target Market”
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5.3 Positioning the Brand
- Reading: QuickMBA’s “Marketing: Positioning”
Link: QuickMBA’s “Marketing: Positioning” (HTML)
Instructions: Read this article about how brands position themselves in the minds of consumers.
This reading should take you approximately 1.5 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunes U: James Connor’s “Chapter 3: Positioning the Brand Through the Sales Moment”
Link: iTunes U: James Connor’s “Chapter 3: Positioning the Brand Through the Sales Moment” (iTunes U)
Instructions: Listen to this 23.5-minute podcast for a discussion of how firms can position their brand by focusing all brand characteristics on a single idea designed to influence consumer buying behavior in the company’s favor.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: QuickMBA’s “Marketing: Positioning”
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Unit 5 Assessment
- Assessment: The Saylor Foundation's "Unit 5 Assessment"
Link: The Saylor Foundation's "Unit 5 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 5 Assessment"
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Unit 6: The Advertising Budget
In Chapter 3 of our text, the authors noted that advertising revenue in the U.S. alone accounts for 2.5 percent of the nation’s Gross National Product. This represents a line on the firm’s income statement that decision makers will scrutinize closely. Creating the budget for an advertising campaign is a collaborative effort between the advertising agency and the advertiser’s marketing department.
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In this unit, we will look at two aspects of the advertising campaign budget: (a) How much will it cost the advertiser to create and place advertising? and (b) How much will it cost the advertising agency to create a well-researched advertising campaign proposal? In addition to our text’s Fortune 100 advertiser perspective, the readings in the subunits offer a view of the advertising budget from the small business practitioner’s point of reference.
Learning Outcomes show close
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Introductory Materials
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 7: Decide What You Can Afford to Say: msnbc.com Sets the Budget”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 7: Decide What You Can Afford to Say: msnbc.com Sets the Budget” (PDF)
Instructions: Read Chapter 7 of Launch! Advertising and Promotion in Real Time. This reading covers subunits 6.1 and 6.2. While reading this, think about what methods this year’s Super Bowl advertisers might have used.
This reading should take you approximately 2.5 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Lecture: iTunes U: Cambridge University, Judge Business School: Dr. Eden Yin and Dr. Omar Merlo’s “Don’t Cut the Budget”
Link: iTunes U: Cambridge University, Judge Business School: Dr. Eden Yin and Dr. Omar Merlo’s “Don’t Cut the Budget” (iTunes U)
Instructions: Listen to this 30-minute audio lecture for a sound argument for maintaining or even increasing the firm’s marketing budget during times of recession. This lecture covers subunits 6.1 and 6.2.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 7: Decide What You Can Afford to Say: msnbc.com Sets the Budget”
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6.1 Budgeting Methods
- Reading: Tutor2U’s “Advertising – Setting the Advertising Budget” and Professional Advertising’s “Advertising Budgeting”
Link: Tutor2U’s “Advertising – Setting the Advertising Budget” (HTML) and Professional Advertising’s “Advertising Budgeting” (HTML)
Instructions: Read the Tutor2U webpage for an outline of four methods for setting an advertising budget. The Professional Advertising page will give you an overview of the advertising plan budget from the viewpoint of a small business owner.
These readings should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Reading: Tutor2U’s “Advertising – Setting the Advertising Budget” and Professional Advertising’s “Advertising Budgeting”
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6.2 Managing a Budget
- Reading: American Association of Advertising Agencies: Joe Burton’s A Marketer’s Guide to Understanding the Economics of Digital Compared to Traditional Advertising and Media Services, Chapters 3-4; The Ohio State University’s “Planning Your Advertising Budget”; and Research: Robert Bain’s “Getting the Measure of ROI on Ad Spend”
Links: American Association of Advertising Agencies: Joe Burton’s A Marketer’s Guide to Understanding the Economics of Digital Compared to Traditional Advertising and Media Services; (PDF) The Ohio State University’s “Planning Your Advertising Budget”; (PDF) and Research: Robert Bain’s “Getting the Measure of ROI on Ad Spend” (HTML)
Instructions: Read pages 11 through 15 of Burton’s report for a detailed look at budgeting considerations regarding traditional vs. digital media. To access the OSU PDF, follow the above link, then scroll down to the middle of the page and find the article under the section on “Advertising.” In this article on advertising budgeting, pay particular attention to the section titled “How to Allocate Your Budget,” which makes some important points on managing the budget. Bain’s article explains why ROI is an important metric in budgeting an advertising campaign.
These readings should take you approximately 4 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Web Media: YouTube: GoogleBusiness’ “Advertiser Education: What is Return on Investment?”
Link: YouTube: GoogleBusiness’ “Advertiser Education: What is Return on Investment?” (YouTube)
Instructions: Watch this 3.5-minute video on using ROI to manage pay-per-click ad spending.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: American Association of Advertising Agencies: Joe Burton’s A Marketer’s Guide to Understanding the Economics of Digital Compared to Traditional Advertising and Media Services, Chapters 3-4; The Ohio State University’s “Planning Your Advertising Budget”; and Research: Robert Bain’s “Getting the Measure of ROI on Ad Spend”
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Unit 6 Assessment
- Assessment: The Saylor Foundation's "Unit 6 Assessment"
Link: The Saylor Foundation's "Unit 6 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 6 Assessment"
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Unit 7: Advertising Strategy
Advertising strategy is the link between the firm’s present situation and where their advertising objectives project they want to be in the future. Once the advertising agency draws a clear picture of the marketing environment and works with the advertiser to establish measurable objectives, it must formulate a strategy for reaching the client’s goals.
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Advertisers will rely heavily on the experts at the advertising agency for strategy formulation. The text presents a number of video interviews with the staff at SS+K to give us insight into the talent that they bring to this task. In this unit, you will learn about branding strategies and the formulation of clear and measurable advertising objectives.
Learning Outcomes show close
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Introductory Reading
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 8: Create a Strategy: SS+K Puts Its Research to Use as the Agency Creates the Brief” and Entrepreneur: Rosalind Resnick’s “Which Ad Strategy Works for You?: Rev up your ROI by choosing the best medium for your message”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 8: Create a Strategy: SS+K Puts Its Research to Use as the Agency Creates the Brief” (PDF) and Entrepreneur: Rosalind Resnick’s “Which Ad Strategy Works for You?: Rev up your ROI by choosing the best medium for your message” (HTML)
Instructions: Read Chapter 8 of Launch! Advertising and Promotion in Real Time followed by Resnick’s guide to choosing the best advertising strategy. These readings cover subunits 7.1, 7.2 and 7.3.
These readings should take you approximately 3 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above. Launch! was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 8: Create a Strategy: SS+K Puts Its Research to Use as the Agency Creates the Brief” and Entrepreneur: Rosalind Resnick’s “Which Ad Strategy Works for You?: Rev up your ROI by choosing the best medium for your message”
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7.1 Branding
- Lecture: YouTube: Oregon State University: Alfred Lin’s “Building a Brand that Matters”
Link: Oregon State University: Alfred Lin’s “Building a Brand that Matters” (YouTube)
Instructions: Watch this 1 hour 15 minute lecture on branding by an innovative e–Commerce entrepreneur.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Advertising & Society Review: William O’Barr’s “The Management of Brands”
Link: Advertising & Society Review: William O’Barr’s “The Management of Brands” (HTML)
Instructions: Read O’Barr’s article on brand management. In this article, O’Barr presents a detailed look at branding strategies.
This reading should take you approximately 2.5 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: YouTube: Oregon State University: Alfred Lin’s “Building a Brand that Matters”
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7.2 Employing a Strategic Framework
- Lecture: YouTube: UC Berkeley: Sergey Brin’s “SIMS 141 Search, Google, and Life”
Link: YouTube: UC Berkeley: Sergey Brin’s “SIMS 141 Search, Google, and Life” (YouTube)
Instructions: Watch this video lecture by one of the founders of Google. Brin discusses the results of innovation in marketing strategies. Although this lecture offers a broad look at e-commerce, Brin includes valuable insight into the use of search advertising strategies. Lecture length: 40 minutes.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Web Marketing Today: Dr. Ralph F. Wilson’s “Doing a SWOT Analysis for Your Internet Marketing Plan”
Link: Web Marketing Today: Dr. Ralph F. Wilson’s “Doing a SWOT Analysis for Your Internet Marketing Plan” (HTML)
Instructions: Read this article for a description of the steps of performing a SWOT analysis for the purpose of understanding the firm’s marketing environment.
This reading should take you approximately 1 hour to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: YouTube: UC Berkeley: Sergey Brin’s “SIMS 141 Search, Google, and Life”
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7.3 Setting Objectives
- Reading: The City University of New York, Brooklyn College: Professor Lewis’ “Topic 5 – Objectives of Advertising; Product Life Cycle”
Link: The City University of New York, Brooklyn College: Professor Lewis’ “Topic 5 – Objectives of Advertising; Product Life Cycle” (Microsoft Word Document)
Instructions: Read Professor Lewis’ lecture notes on advertising objectives for an overview of key objectives and the associated methods advertisers use.
This reading should take you approximately 1 hour to complete.
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- Reading: The City University of New York, Brooklyn College: Professor Lewis’ “Topic 5 – Objectives of Advertising; Product Life Cycle”
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Unit 7 Assessment
- Assessment: The Saylor Foundation's "Unit 7 Assessment"
Link: The Saylor Foundation's "Unit 7 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 7 Assessment"
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Unit 8: An Integrated Marketing Communication Approach
Successful businesses have found that coordinating their marketing communication efforts across all channels helps them focus a more effective and unified message to their market. In this course, the term “marketing communication” is synonymous with the 4th “P” in the marketing mix: “Promotion.”
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By way of illustration, think of one of the top two soft drink brands in the U.S. When you go to a professional sporting event, you are likely to experience that company’s message through billboards, contests, public relations, sponsorships, a coupon on the back of the event ticket, free samples, and the list goes on. All of these promotional activities will contain a consistent message because these companies are experienced at building brand equity and they know what works: Integrated Marketing Communication or IMC.
In this unit, you will learn how Integrated Marketing Communication helps companies build brand equity. We will examine the elements of the promotional mix to see how each serves as a unique customer contact point in an IMC promotional plan.
Learning Outcomes show close
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Introductory Reading
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 9: Choose Your Communication Weapons: SS+K Decides Upon a Creative Strategy and Media Tactics”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 9: Choose Your Communication Weapons: SS+K Decides Upon a Creative Strategy and Media Tactics” (PDF)
Instructions: Read Chapter 9 of Launch! Advertising and Promotion in Real Time, where you will see how the various aspects of IMC link together. This reading covers subunits 8.1, 8.2, and 8.3.
This reading should take you approximately 2 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 9: Choose Your Communication Weapons: SS+K Decides Upon a Creative Strategy and Media Tactics”
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8.1 Integrated Marketing Communication
- Reading: Forbes: Steve Olenski's "Integrated Marketing Communications: Then and Now" and Web Ad.vantage’s “Advertising to Women Offline? Integrate PPC!”
Links: Forbes: Steve Olenski's "Integrated Marketing Communications: Then and Now" (HTML) and Web Ad.vantage’s “Advertising to Women Offline? Integrate PPC!” (HTML)
Instructions: Read Olenski's article for an overview of the challenges marketers face in trying to present a united voice across a variety of communications channels. Follow up by reading Web Ad.vantage’s article about integrating traditional advertising and Internet promotion.
These readings should take you approximately 3 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Reading: Forbes: Steve Olenski's "Integrated Marketing Communications: Then and Now" and Web Ad.vantage’s “Advertising to Women Offline? Integrate PPC!”
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8.2 Elements of the Promotional Mix
- Lecture: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Promotion”
Link: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Promotion” (iTunes U)
Instructions: Listen to Perner’s lecture on the elements of the promotional mix. Lecture length: 1 hour.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Journal of Website Promotion: Alex Wang’s “The Effects of Integrating Advertising and Product Publicity on Web Usability”
Link: Journal of Website Promotion: Alex Wang’s “The Effects of Integrating Advertising and Product Publicity on Web Usability” (PDF)
Instructions: Click on article 23 in the link to read Dr. Wang’s study on the effectiveness of integrating advertising with other types of marketing communication. Wang explores this relationship within the framework of interactive Internet advertising.
This reading should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunesU: Marshall School of Business, University of Southern California: Dr. Lars Perner’s “Promotion”
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8.3 The Promotional Plan
- Reading: Marketing Planning: Linda Whitehead’s “How to Create a Promotional Plan” and Marketing Teacher.com’s “Promotion”
Links: Marketing Planning: Linda Whitehead’s “How to Create a Promotional Plan” (HTML) and Marketing Teacher.com’s “Promotion” (HTML)
Instructions: Read Whitehead’s article outlining a coordinated online and direct marketing promotional plan. The article includes an example of a basic promotional plan. The Marketing Teacher.com article reviews the promotional mix with a focus on integrating each element into a coherent plan.
These readings should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Web Media: YouTube: Mike Levine’s “Toyota’s 2007 Tundra Marketing Campaign”
Link: YouTube: Mike Levine’s “Toyota’s 2007 Tundra Marketing Campaign” (YouTube)
Instructions: Watch this 6-minute video showing how Toyota uses IMC to promote a new brand image for one of its vehicles.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Marketing Planning: Linda Whitehead’s “How to Create a Promotional Plan” and Marketing Teacher.com’s “Promotion”
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Unit 8 Assessment
- Assessment: The Saylor Foundation's "Unit 8 Assessment"
Link: The Saylor Foundation's "Unit 8 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 8 Assessment"
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Unit 9: Media Planning
After the advertiser has formulated its advertising objectives and settled on the appropriate strategy, it must select the most effective media vehicles and implement them through the media plan.
Time Advisory show close
A high degree of innovation characterizes today’s advertising industry. Traditional media are changing as an abundance of new placement opportunities appear. It seems that no “white space” is safe from advertising. Product placement in films, coupons on the back of your airline boarding pass, wildly entertaining outdoor ads, etc compete for every spare moment and all blank space.
In this unit, we will consider the optimal timing and placement of the advertising message with a focus on choosing the right types of media for a given campaign. You will also see how non-traditional web, mobile, and social media are growing into what may well be the most dynamic advertising media in the industry.
Learning Outcomes show close
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Introductory Reading
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 10: Plan and Buy Media: SS+K Chooses the Right Media for the Client’s New Branding Message”; and The City University of New York, Brooklyn College: Professor Lewis’ “Topic 8B–Media Buying and Planning”
Links: Launch! Advertising and Promotion in Real Time: “Chapter 10: Plan and Buy Media: SS+K Chooses the Right Media for the Client’s New Branding Message” (PDF) and The City University of New York, Brooklyn College: Professor Lewis’ “Topic 8B–Media Buying and Planning” (DOC)
Instructions: Read Chapter 10 of Launch! Advertising and Promotion in Real Time. This reading covers subunits 9.1, 9.2, 9.3 and 9.4. Professor Lewis’ paper on media planning discusses the criteria advertisers use to select the most effective advertising media for a campaign.
These readings should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above. Launch! was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 10: Plan and Buy Media: SS+K Chooses the Right Media for the Client’s New Branding Message”; and The City University of New York, Brooklyn College: Professor Lewis’ “Topic 8B–Media Buying and Planning”
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9.1 Advertising and Media
- Reading: VMS’ “Measuring Media Coverage Effectively”
Links: VMS’ “Measuring Media Coverage Effectively” (HTML or PDF)
Instructions: Read VMS’ White Paper describing the importance of traditional measured media, and how the advertising industry uses it.
This reading should take you approximately 1.5 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Reading: Congressional Research Service: Suzanne M. Kirchhoff's "Advertising Industry in the Digital Age"
Link: Congressional Research Service: Suzanne M. Kirchhoff's "Advertising Industry in the Digital Age" (PDF)
Instructions: Read Kirchhoff's article describing the evolution from traditional to digital media in the advertising industry. Begin with the section titled Advertising and Media on page 11, and read through the end of Measurability on page 17. Pay close attention to the differences in the way advertisers can measure their audiences using digital and traditional media. To download this article, go to the Congressional Research Service Reports page by clicking on the link above. You will find the listing for Kirchhoff's article midway down the page.
This reading should take you approximately 1.5 hours to complete.
Terms of Use: Please respect the copyright and terms of use on the webpage above.See a broken link? Please let us know!
- Reading: VMS’ “Measuring Media Coverage Effectively”
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9.2 New, Non-Traditional Media
- Reading: Interactive Marketing Professionals: Shar VanBoskirk’s “US Interactive Marketing Forecast, 2009 To 2014: Spend Will Reach Nearly $55 Billion as Interactive Cannibalizes Traditional Media”
Link: Interactive Marketing Professionals: Shar VanBoskirk’s “US Interactive Marketing Forecast, 2009 To 2014: Spend Will Reach Nearly $55 Billion as Interactive Cannibalizes Traditional Media” (Adobe Flash)
Instructions: Read VanBoskirk’s forecast for non-traditional media growth at the expense of traditional advertising media. This reading covers subunits 9.2.1, 9.2.2, 9.2.3, and 9.2.4.
This reading should take you approximately 2 hours to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Interactive Marketing Professionals: Shar VanBoskirk’s “US Interactive Marketing Forecast, 2009 To 2014: Spend Will Reach Nearly $55 Billion as Interactive Cannibalizes Traditional Media”
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9.2.1 Web and Email Media
- Web Media: iTunesU: University of Maryland, Smith Business School’s “Web Pop-up Ads: Are They Really Working?” and YouTube: Metro Mode’s “ePrize Detroit
Links: iTunesU: University of Maryland, Smith Business School’s “Web Pop-up Ads: Are They Really Working?” (iTunes U) and YouTube: Metro Mode’s “ePrize Detroit” (YouTube)
Instructions: Watch this 5-minute discussion of Internet advertising click-through rates with UMD Professor Wendy Moe. In the second video, you will hear how the interactive promotion firm ePrize uses permission-based email as part of its clients’ media plans.
Terms of Use: Please respect the copyright and terms of use displayed on the webpages above.See a broken link? Please let us know!
- Web Media: iTunesU: University of Maryland, Smith Business School’s “Web Pop-up Ads: Are They Really Working?” and YouTube: Metro Mode’s “ePrize Detroit
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9.2.2 Mobile Media
- Web Media: YouTube: Mocom2020’s “The Future of Mobile Media and Communication”
Link: YouTube: Mocom2020’s “The Future of Mobile Media and Communication” (YouTube)
Instructions: Watch Mocom2020’s 5-minute video for a perspective on the dominance of mobile media by the end of the present decade.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Web Media: YouTube: Mocom2020’s “The Future of Mobile Media and Communication”
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9.2.3 Social Media
- Lecture: iTunes U: Yale Entrepreneurial Institute: Ali Parmelee’s “Leveraging Social Media”
Link: iTunes U: Yale Entrepreneurial Institute: Ali Parmelee’s “Leveraging Social Media” (iTunes U)
Instructions: Select podcast number 23 and listen to this 28.5-minute audio lecture by the Creative Director of Think Creative Group, who discusses the use of social media to build brand equity.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Thrive Advertising: “Integrating Social Media into Your Traditional Advertising” and Ad Age: Maureen Morrison’s “Marketers Struggle to Marry Social Media and CRM”
Link: Thrive Advertising: “Integrating Social Media into Your Traditional Advertising” (HTML) and Ad Age: Maureen Morrison’s “Marketers Struggle to Marry Social Media and CRM” (HTML)
Instructions: Read Thrive Advertising’s article about how to include new social media vehicles into existing advertising outlets. Read Maureen Morrison’s article about how marketers can integrate their social media followings with their Customer Relationship Management programs.
These readings should take approximately 45 minutes to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunes U: Yale Entrepreneurial Institute: Ali Parmelee’s “Leveraging Social Media”
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9.2.4 Other Media
- Lecture: iTunesU: University of Maryland, Smith School of Business’ “Word of Mouse: The New Way to Build Buzz”
Link: iTunesU: University of Maryland, Robert H. Smith School of Business’ “Word of Mouse: The New Way to Build Buzz” (iTunes U)
Also Available in:
MP3
Instructions: Listen to this brief, 4-minute lecture on how “Word of Mouse” is shaping a digital model for generating a highly immeasurable, yet significant medium for promotional communication.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Lecture: iTunesU: University of Maryland, Smith School of Business’ “Word of Mouse: The New Way to Build Buzz”
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9.3 Media Strategy and Planning
- Reading: Boston College: Dr. Tobe Berkovitz’ “Political Media Buying A Brief Guide”
Link: Boston College: Dr. Tobe Berkovitz’ “Political Media Buying A Brief Guide” (HTML)
Instructions: Read Dr. Berkovitz’ article describing the construction of a media plan for a political campaign.
This reading should take you approximately 1 hour to complete.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Boston College: Dr. Tobe Berkovitz’ “Political Media Buying A Brief Guide”
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Unit 9 Assessment
- Assessment: The Saylor Foundation's "Unit 9 Assessment"
Link: The Saylor Foundation's "Unit 9 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 9 Assessment"
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Unit 10: Execution and Evaluation
A basic marketing plan measures market demand, segments the market, and sets clear objectives for creating value for the firm’s target market. An advertising campaign is a specialized marketing plan that focuses on the way a single form of promotional communication can help the firm achieve its marketing communication objectives.
Time Advisory show close
In developing an advertising campaign, you will also formulate an advertising strategy, set an advertising budget, and set the standards for evaluating the campaign’s success. In this final unit, you will learn how advertisers develop an executional framework for the actual production of the advertising campaign.
Learning Outcomes show close
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10.1 Ad Production
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 11: Execute on All Platforms: SS+K Goes into Production Overdrive”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 11: Execute on All Platforms: SS+K Goes into Production Overdrive” (PDF)
Instructions: Read Chapter 11. You will review media platforms and examine the process for evaluating ad executions.
This reading should take you approximately 2 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Lecture: YouTube: UC Berkeley: Dr. Hal Varian’s “SIMS 141 Search Advertising”
Link: YouTube: UC Berkeley: Dr. Hal Varian’s “SIMS 141 - Search Advertising” (YouTube)
Instructions: Watch this excellent lecture by one of the developers of Google’s AdStats. Dr. Varian discusses how Google uses webpage content and search terms to target Internet advertising to a segmented audience. Lecture length: 49.5 minutes.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 11: Execute on All Platforms: SS+K Goes into Production Overdrive”
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10.2 Executional Framework
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 12: Make the Message Sell: SS+K Ensures that All Components Tell the Brand Story”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 12: Make the Message Sell: SS+K Ensures that All Components Tell the Brand Story” (PDF)
Instructions: Read Chapter 12, in which you will learn five frameworks for structuring the advertising campaign.
This reading should take you approximately 3 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 12: Make the Message Sell: SS+K Ensures that All Components Tell the Brand Story”
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10.3 The Advertising Campaign
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 13: Launch! msnbc.com’s First-Ever Branding Campaign” and Professional Advertising’s “Advertising Planning”
Links: Launch! Advertising and Promotion in Real Time: “Chapter 13: Launch! msnbc.com’s First-Ever Branding Campaign” (PDF) and Professional Advertising’s “Advertising Planning” (HTML)
Instructions: Read Chapter 13 in the text for an overview of SS+K’s completed campaign for MSNBC.com. Then read Professional Advertising’s article on planning an advertising campaign to learn about the process used to develop an advertising campaign from the small business practitioner’s perspective.
These readings should take you approximately 3 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Lecture: iTunesU: Texas A&M University – Mays Business School: Elaine Dausy’s “Review for Exam III – Steps in an Advertising Campaign”
Link: iTunesU: Texas A&M University – Mays Business School: Elaine Dausy’s “Review for Exam III – Steps in an Advertising Campaign” (iTunes U)
Instructions: Listen to this brief, 6-minute review of an 8-step advertising campaign.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 13: Launch! msnbc.com’s First-Ever Branding Campaign” and Professional Advertising’s “Advertising Planning”
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10.4 Evaluation
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 14: ROI: msnbc.com Decides if the Campaign Worked”
Link: Launch! Advertising and Promotion in Real Time: “Chapter 14: ROI: msnbc.com Decides if the Campaign Worked” (PDF)
Instructions: Read the final chapter of the text for an explanation of how MSNBC.com evaluated the success of SS+K’s campaign.
This reading should take you approximately 2 hours to complete.
Terms of Use: This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-Share-Alike 3.0 License without attribution as requested by the work’s original creator or licensee.See a broken link? Please let us know!
- Reading: Launch! Advertising and Promotion in Real Time: “Chapter 14: ROI: msnbc.com Decides if the Campaign Worked”
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Unit 10 Assessment
- Assessment: The Saylor Foundation's "Unit 10 Assessment"
Link: The Saylor Foundation's "Unit 10 Assessment" (HTML)
Instructions: Please complete the linked assessment.
You must be logged into your Saylor Foundation School account in order to access this quiz. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Assessment: The Saylor Foundation's "Unit 10 Assessment"
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Final Exam
- Reading: The Saylor Foundation’s “BUS306 Exam Review & Study Guide”
Link: The Saylor Foundation’s “BUS306 Exam Review & Study Guide” (PDF)
Instructions: The information in this Exam Review and Study Guide provides an overview of all the major concepts covered throughout this course. Before beginning the exam, please read the attached guide. The concepts and ideas in the guide encapsulate all course material, and will be covered in the exam.
Terms of Use: Please respect the copyright and terms of use displayed on the webpage above.See a broken link? Please let us know!
- Final Exam: Saylor Foundation's BUS306 Final Exam
Link: The Saylor Foundation's BUS306 Final Exam
Instructions: You must be logged into your Saylor Foundation School account in order to access this exam. If you do not yet have an account, you will be able to create one, free of charge, after clicking the link.See a broken link? Please let us know!
- Reading: The Saylor Foundation’s “BUS306 Exam Review & Study Guide”
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