How to manage your Accredible course certificates

Just in time to ring in the new year, the good folks at our partner Accredible have made some changes to improve how you can manage your Saylor Academy course certificates.

Previously, you could log in from Accredible’s homepage by clicking the login link, specifying that you are a student rather than an issuer, and entering a password.

Now, there is no need to maintain an account with Accredible to view, print, share, and otherwise manage all your certificates. Learn what’s new below…

Get links to all of your Saylor Academy certificates

On the Accredible homepage, click on the Find My Certificate! link (or, of course, just click our link). Submit your email address and within a few minutes you will receive an email with links to all your certificates. (If you do not receive a message, make sure you entered your email address correctly and/or check your spam folder.)

Accredible Find My Certificate

Log in to manage your certificates

Viewing any of your certificates will allow you to log in. Just click on your name (under “Owner” in the left hand menu) or on any of the options under “Modify Certificate”. 

Accredible Certificate

A message will pop up allowing you to send a security code to your email address:

 

Accredible Login New

 

Retrieve the email message and enter the given security code in the box provided to log in:

Accredible Security Code

Once you are logged in, click on your name to access all your certificates, view/print your transcript, or change your email address. As always, you can choose whether your certificate will be publicly available or private using the “Hide Certificate” option.

You can learn more and find solutions to common problems at Accredible’s help center

Remember, too, that your Saylor Academy course completion certificate from Accredible is much more than just a digital certificate. You can add evidence items (like course notes, programming code, images, videos, essays, etc.) and seek references from colleagues, supervisors, peers, etc. Need some inspiration? Take a look at how “John Smith” uses evidence items and references to create compelling support for his certificate.

Screenshots: Accredible
Banner: PublicDomainPictures via Pixabay – CC0 | Certificate by Julia Stoffer via The Noun Project – CC0

Top Comments

  1. Quite a timely announcement given the discussion we have been having over the last day or so about eportfolios!

    This seems an incredibly cumbersome way of accessing the certificates. Rather than simply logging in, users need to request an email then request a security code (which, incidentally, doesn't work properly at the moment--the first three codes were all rejected as 'too old' despite being entered seconds after receipt). While it would have been a useful addition to the ability to log in conventionally to an account it is a poor substitute. While the previous log in system was a little unwieldy with the need to specify issuer or student from a drop down--why not simply offer separate log in links or for that matter recognise the type of account from the email address--it was at least a single step. I am assuming that the existing accounts are no longer valid. I certainly couldn't log in from the home page (although logging in there has always been a bit hit and miss).

    One problem for which there is no obvious solution is how users manage certificates if they no longer have access to the email account to which they were originally issued. There is no recovery link from the 'find my certificate' dialogue so I guess it would be down to contacting Accredible and asking for assistance (good luck with that). Do changes driven from the certificate issuer's side carry through to the Accredible system? That is to say, if students change their email address on Saylor, is that change reflected in Accredible's records or are they set in stone at the point of initial issue?

    I also note that the certificates have now changed address to credentials.net although, thankfully, the old links are still supported.

    I should add that I am hugely unimpressed that,once again, Accredible have not communicated these changes to existing users. I imagine the thinking is that Accredible's customers are the certificate issuers rather than the students? My comments are a response to the content of the announcement. I know that Saylor are not responsible for Accredible and any criticism is of them and not of our friends here.

  2. sean says:

    Yes, you can share a private certificate with the extended URL, but the "share" function in the sidebar will not work. Someone viewing your private certificate would have to share the same URL.

    An important note: I do not think the keys in the URLs expire, so anyone with that complete URL will have more or less permanent viewing access. This is the sort of link you would want to share privately and to relatively trusted people.

    EDIT: Although I've played around a bit, I'm not completely sure that someone with this key is truly unable to make changes to your certificate or otherwise gain unwanted access to your account. It does not appear to be the case, but the safest route, presently, would be to choose to keep one's certificate either public or private and leave it at that.

    So for example, I have a private certificate for PRDV002. I copied out the full link, including the key, from the list of certificates I had sent to my email address:

    https://www.credential.net/10001830?key=1083[...]&sidebar=true

    Anyone with the complete link can view my certificate and they will also be able to access the sidebar, but they will not be logged in. Oddly, the sidebar will offer the option to "Hide Certificate" although the certificate is indeed still private.

    Here's one way to test how a private certificate would look to someone else:

    1. Make sure the certificate you are going to test is set to be private/hidden.
    2. Open that certificate in a private or incognito browsing window, or open a second browser in which you have not logged in to Accredible. You should receive a message that the certificate is private.
    3. Have your list of certificates sent to you if you have not recently done so.
    4. Right-click on the link to the private certificate in the email and copy it by selecting Copy Link Address (Chrome), Copy Link Location (Firefox), or the equivalent in your own browser.
    5. Now open that complete link in a private/incognito window or your second browser. You should be able to view the certificate. Changing the "true" to "false" in the URL will cause the menu to be hidden on page load, presenting a cleaner view. Your visitor will have access to the sidebar, but will not be able to do more than download the certificate.
  3. Did the email explain the reasoning behind this change? It seems overkill given the nature of the data being protected.

    Have you any clue how the conundrum of inaccessible email accounts might be solved? There is nothing in the Accredible help pages and I've not yet had a reply to my query to them. You mentioned that changes can be made via Saylor's control panel. Would such a change (which sounds like it could be quite tedious for you) need to be made as a special request (as opposed to happening automatically on changing details here)?

    Bring back passwords!

  4. I'm happy to say that I have received a response from Accredible. Basically, they recognise that there is a potential issue and are planning to allow multiple emails to be associated with certificates. They hope that step will reduce the number of orphaned certificates.

    If users do lose access to their registered email accounts they would need to email a support request and show proof of identity in the form of government issued documents. Of course this doesn't actually guarantee that the person claiming ownership of the certificates is the person to whom they were issued, only that they have the same name!

    I still think the email/password combination is easier to use and Accredible's decision makes little sense in such a low risk application,

Continue the discussion discourse.saylor.org

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